Solar Energy Business Development Specialist

1 week ago

South Melbourne, Victoria, Australia Enphase Full time
About Us

Enphase Energy is a global leader in energy technology and solar solutions. We are transforming the industry with our innovative products, helping people make, use, save, and sell their own power.

We are building a team of experts who design, develop, and manufacture next-generation energy technologies in a fast-paced and dynamic environment.

Role Overview

The Customer Success Specialist will play a crucial role in expanding our client base by identifying and qualifying new installers. This position requires strong communication and relationship-building skills to work closely with Regional Sales Managers and integrate our solutions into the sales and business operations of our partners.

Key Responsibilities
  • Installer Profiling and Qualification: Continuously identify and qualify new installers to expand our client base.
  • Collaboration: Work closely with Regional Sales Managers to onboard new installers and integrate our solutions into their sales and business operations.
  • Solution Portfolio Understanding: Gain in-depth knowledge of our solutions and business value propositions to effectively communicate with our channel partners.
  • Trusted Advisor: Identify key decision-makers within customer accounts and build trusted relationships to become a strategic advisor.
  • Account Management: Proactively support and enable a portfolio of qualified installers, acting as the primary point of contact throughout the sales cycle to end users (installers and homeowners).
  • Market Intelligence: Collect actionable customer and market intelligence systematically.
  • Product Introduction and Training: Introduce new products to channel partners and provide basic training.
  • Pipeline Management: Develop and manage channel partners pipelines proactively, reporting, and creating solutions to overcome barriers to success.
  • Company Representation: Positively represent Enphase in the marketplace, assist in organizing customer visits, industry trade shows, and strategic events.
Requirements
  • Proven experience in customer success or a similar role (min 3 years' experience).
  • Strong understanding of Solar and home battery solutions and business value propositions.
  • Excellent communication and relationship-building skills.
  • Self-starter with a growth mindset.
  • Proficiency in SFDC and sales processes.
  • Ability to collect, relay, and analyse market intelligence.
  • Strong organizational and pipeline management skills.
  • Ability to travel as needed for customer visits and industry events.
Salary and Benefits

This role comes with an estimated salary of AU$80,000 - AU$110,000 per annum, depending on experience. Additional benefits include access to ongoing professional development opportunities and a competitive benefits package.

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