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Client Relationship Manager
3 weeks ago
We're seeking an experienced professional to join our Customer Success team as a Relationship Manager. This role focuses on client relationship management, ensuring valued clients achieve their business objectives through tailored solutions.
Key responsibilities include:
- Client relationship management - Champion onboarding, product adoption, and engagement while understanding individual business needs
- Strategic customer engagement - Monitor usage metrics, facilitate educational sessions, and action strategies for renewals and growth opportunities
- Cross-functional collaboration - Work closely with Sales, Product, and Support teams to align on implementations and service delivery
Growth is at the forefront of our minds. We offer ongoing training, mentorship, and clear career pathways in customer success and fintech.
We value work-life harmony and provide flexible working arrangements. Enjoy a collaborative, diverse workplace that prioritizes your wellbeing and unique perspective.
Our supportive culture enables customer success professionals to thrive and shape exceptional client experiences.
