Sales Executive for Conferences and Events
7 days ago
We are seeking an experienced Conference & Events Sales Executive to join our professional Conference & Events team at Stamford Hotels & Resorts.
As the Conference & Events Sales Executive, you will be responsible for the efficient organisation and coordination of all administrative aspects of the C&E department and providing management support to the Director of Sales and Marketing.
Key Responsibilities- Client Contract Management: Manage client contracts relating to Conference & Events, ensuring seamless execution and timely delivery.
- Client Correspondence: Prepare client correspondence, including banquet event orders and general correspondence, to maintain excellent client relationships.
- Upselling and Conversion: Drive upsells to ensure conversion targets are achieved and monitor success on a monthly basis, maximizing revenue growth.
- Client Communication: Communicate with guests at every opportunity, ensuring the overall profitability and successful execution of relative client events.
- Administrative Efficiency: Maintain an efficient administrative environment, performing at high standards and achieving objectives despite circumstances.
- Client Entertaining and Events: Participate in client entertaining, functions, familiarisations, sites, and industry network events, fostering strong relationships and business growth.
- Event Execution: Continuously deliver functions and events that meet and exceed client expectations, ensuring exceptional customer satisfaction.
- Post-Event Follow-up: Follow up with all clients to ensure a successful event was delivered and potential repeat business is achieved.
- Team Collaboration: Liaise with the entire operations team to ensure high-quality, impeccable service and experience is provided.
- Stakeholder Communication: Effectively communicate with all internal and external stakeholders to ensure the highest of quality service and professional standards are delivered in the required time frames.
- A minimum 2 years of experience in Conference & Events Management or relevant experience.
- Superior customer service skills and experience.
- Experience in a similar position in a 5-star hotel is preferred.
- Sound computer skills in the Microsoft Computer Suite.
- Demonstrated sales skills.
- Impeccable presentation and advanced communication skills.
- A high level of organisation and ability to show initiative.
- An eye for detail and the ability to liaise with multiple hotel departments.
Stamford Hotels & Resorts values its people as its greatest asset, striving to reward, retain, and develop passionate and success-oriented professionals at all levels.
- Great career opportunities and development.
- Food & beverage discounts in all F&B outlets within the Hotels.
- Free Staff meals.
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