Conference & Events Sales Executive - Luxury Hotel

4 days ago

Brisbane, Queensland, Australia Tasmania Full time
About Us

Tasmania's finest 5 Star luxury Hotel and Resort offers a unique location with stunning river views and a range of corporate, special events, and wedding venues. Our hotel features 252 guest rooms, eight magnificent function rooms, and a variety of food and beverage outlets.

About the Role

We are seeking an experienced Sales Executive to join our professional Conference & Events team. As a Sales Executive, you will be responsible for the efficient organisation and coordination of all administrative aspects of the C&E department and providing management support to the Director of Sales and Marketing.

Duties and Responsibilities
  • Manage client contracts relating to Conference & Events
  • Prepare client correspondence, including banquet event orders and general correspondence
  • Drive upsells to ensure conversion targets are achieved and monitor success on a monthly basis
  • Communicate with guests at every opportunity and ensure the overall profitability and successful execution of relative client events
  • Maintain an efficient administrative environment, with the ability to perform at high standards and achieve objectives despite the circumstances
  • Participate in client entertaining, functions, familiarisations, sites, and industry network events
  • Continuously deliver functions and events that meet and exceed client expectations
  • Follow up with all clients to ensure a successful event was delivered and potential repeat business is achieved
  • Liaise with the entire operations team to ensure high-quality, impeccable service, and experience is provided
  • Effectively communicate with all internal and external stakeholders to ensure the highest quality service and professional standards are delivered in the required time frames
  • Assist with additional duties as required
Requirements
  • A minimum of 2 years' experience in Conference & Events Management or a relevant field
  • Superior customer service skills and experience
  • Experience in a similar position in a 5-star hotel or resort preferred
  • Sound computer skills in the Microsoft Computer Suite
  • Demonstrated sales skills
  • Impeccable presentation and advanced communication skills
  • A high level of organisation and the ability to show initiative
  • An eye for detail and the ability to liaise with multiple hotel departments
Culture and Benefits

Tasmania's luxury hotel and resort values its people and strives to reward, retain, and develop passionate and success-oriented professionals. As a team member, you can expect to receive:

  • Great career opportunities and development
  • Food and beverage discounts in all F&B outlets within the hotel
  • Free staff meals

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