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Porter - Hospitality Ambassador

2 months ago

Melbourne, Victoria, Australia Marriott Full time

About the Role:

We are seeking a highly motivated and enthusiastic Porter to join our team at Marriott Hotels. As a Porter, you will be the face of the hotel, engaging and inspiring guests through each guest interaction from arrival to departure.

Key Responsibilities:

  • Securely park guest cars, deliver bags and amenities in accordance with hotel policies
  • Support the front office team in general operational tasks
  • Escort guests to their rooms and explain all features and hotel offerings
  • Be an expert on the hotel and the surrounding area, know it inside and out to exceed guest expectations and fuel their curiosity
  • Build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings

About You:

  • A current driver's license
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven, and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude

Our Benefits:

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family, and friends
  • Be part of Life with the Works program where you can enjoy flexible working hours and locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
  • Grow, develop, and progress with internationally recognized training programs, unlimited strategic development, and exciting career opportunities within the Marriott International group
  • Genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend
  • Work for the Largest Hotel Network in the World which values equality, diversity, and inclusiveness