Guest Experience Ambassador
4 weeks ago
We're seeking a skilled Guest Experience Host to enhance our guests' stay by providing exceptional service and ensuring seamless operations at our front desk.
Key Responsibilities- Sales Appointment Generation: Schedule onsite guests for Member Updates or Club presentations during their stay.
- Performance Targets: Meet monthly tour budgets and other key performance indicators.
- Tour Generation: Assist in ensuring prospects meet the Company's tour qualification specifications.
- Front Desk Operations: Handle greeting and registering members and guests, providing local area information, completing department paperwork, and using communication equipment.
- Guest Assistance: Pre-call, greet, welcome guests, provide room escorts, porter service, follow-up courtesy calls, and tourist information/bookings.
- Skills Development: Build your skills and expertise to reach your full potential and achieve your personal goals.
- Exclusive Perks: Unlock exclusive global discounts on accommodation, dining, lifestyle, and more, adding extra sparkle to your work-life experience.
- Continuous Learning: Gain full access to Accor's learning and development platform, offering thousands of courses and sessions to unlock your potential and expand your knowledge.
- Recognition and Rewards: Benefit from personalized reward and recognition programs, celebrating your contributions to our team's success.
- Vibrant Environment: Work in a dynamic and supportive environment that values diversity and inclusion.
- Excellent communication skills (verbal & written).
- Exceptional customer service and problem-solving skills.
- Knowledge of sales techniques and ability to build rapport with strong resilience.
- Computer literate; previous PMS experience is a plus.
- Positive attitude, determination, and results-driven approach.
At Travel + Leisure Co., we're committed to fostering a diverse & inclusive culture. We believe in equal opportunities and are dedicated to creating a workplace where individuals are valued, supported, and celebrated for the unique talents and perspectives they bring to our team.
Hospitality is at the heart of all we do. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
-
Guest Service Ambassador
4 weeks ago
Melbourne, Victoria, Australia Accor Full timeJob Title: Guest Service AmbassadorJob Summary: We are seeking an experienced Guest Service Ambassador to join our Front Office team at Sofitel Melbourne On Collins. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide...
-
Guest Service Ambassador
2 days ago
Melbourne, Victoria, Australia Accor Full timeGuest Experience Front Office RoleSofitel Melbourne On Collins is seeking an experienced Receptionist to join our Guest Experience Front Office team.As a Receptionist, you will be passionate about providing a luxurious experience for our guests at every touch point. You will take the time to listen to our guests and make them feel heard, and to do that, you...
-
Guest Services Ambassador
1 day ago
Melbourne, Victoria, Australia The Standard Hotel Full timeDelivering Exceptional Guest ExperiencesWe are seeking a highly skilled and dedicated Guest Services Ambassador to join our team at The Standard Hotel, Melbourne.About the RoleThis is an exciting opportunity for someone who is passionate about delivering exceptional guest experiences. As a Guest Services Ambassador, you will be responsible for creating...
-
Guest Experience Ambassador
3 weeks ago
Melbourne, Victoria, Australia Travel + Leisure Co. Full timeEnhance Guest ExperiencesAt Travel + Leisure Co., we're dedicated to delivering exceptional guest experiences. As a Guest Experience Host, you'll play a vital role in ensuring seamless operations at our front desk, providing top-notch service, and exceeding guest expectations.Key ResponsibilitiesSales Appointment Generation: Schedule onsite guests for Member...
-
Guest Experience Ambassador
2 weeks ago
Melbourne, Victoria, Australia Travel + Leisure Co. Full timeEnhance Guest Experiences at Travel + Leisure Co.As a Guest Experience Host at Travel + Leisure Co., you will play a vital role in delivering exceptional service and ensuring seamless operations at our front desk. Your primary focus will be on enhancing the guest experience by providing personalized support, addressing inquiries, and resolving any issues...
-
Guest Experience Ambassador
2 weeks ago
Melbourne, Victoria, Australia Travel + Leisure Co. Full timeAbout the RoleWe're looking for a skilled Guest Experience Host to enhance our guests' stays by providing exceptional service and ensuring seamless operations at our front desk.Key ResponsibilitiesSales Appointment Generation: Schedule onsite guests for Member Updates or Club presentations during their stay, while maintaining a strong focus on performance...
-
Guest Experience Ambassador
4 weeks ago
Melbourne, Victoria, Australia Wyndham Destinations Full timeWe're looking for a Guest Experience Host to join our team at Wyndham Destinations. As a key member of our resort operations team, you'll be responsible for delivering exceptional customer service and creating memorable experiences for our guests.Key Responsibilities:Greet and register owners and guests, ensuring a warm and welcoming arrival...
-
Guest Service Ambassador
18 hours ago
Melbourne, Victoria, Australia Hyatt Full time**Company Overview**Hyatt Centric Melbourne is a 5-star hotel situated in the heart of Melbourne CBD, offering luxurious rooms and exceptional service.As a vital member of our Front Office Team, you will be responsible for ensuring a seamless guest experience from check-in to check-out.We are committed to connecting our guests to the vibrant energy of...
-
Guest Experience Ambassador
3 weeks ago
Melbourne, Victoria, Australia Wyndham Destinations Full timeWe Put the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional vacation experiences for millions of travelers worldwide. Our team of dedicated professionals works together to create unforgettable memories for our guests.Key ResponsibilitiesGreet and register owners and guests, ensuring a warm and welcoming experienceProvide...
-
Guest Experience Ambassador
4 weeks ago
Melbourne, Victoria, Australia Wyndham Destinations Full timeWe Put the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide. Our team of dedicated professionals is passionate about creating unforgettable memories for our guests.Key ResponsibilitiesGreet and register owners and guestsProvide information on local area attractionsComplete all...
-
Guest Services Ambassador
3 weeks ago
Melbourne, Victoria, Australia JLL Full timeEmpowering Exceptional Guest ExperiencesJLL is committed to delivering authentic service experiences that foster meaningful connections between our clients, their guests, and our team members. As a Guest Services Ambassador, you will play a pivotal role in shaping the first impression of our clients' offices in Richmond. Your warm hospitality and thoughtful...
-
Guest Experience Ambassador
4 weeks ago
Melbourne, Victoria, Australia Travel + Leisure Co. Full timeAbout the RoleAs a Guest Experience Host at Travel + Leisure Co., you will play a vital role in delivering exceptional service and ensuring seamless operations at our front desk. Your primary responsibility will be to schedule onsite guests for Member Updates or Club presentations during their stay, while also meeting monthly tour budgets and other key...
-
Guest Services Ambassador
3 weeks ago
Melbourne, Victoria, Australia JLL Full timeJLL is shaping the future of real estate for a better world.We empower our people to thrive, grow meaningful careers, and find a place where they belong.As a Guest Services Ambassador, you will play a pivotal role in providing authentic service experiences that bond the relationship between JLL, our clients, and their guests.You will be the first point of...
-
Guest Relations Ambassador
3 weeks ago
Melbourne, Victoria, Australia CBRE Full timeUnlock Your Potential with CBREAre you looking for a flexible work arrangement that suits your lifestyle? We have an exciting opportunity for a Guest Relations Ambassador to join our team at CBRE, a global leader in Commercial Real Estate.About the Role:As a Guest Relations Ambassador, you will be the first point of contact for our clients and visitors,...
-
Guest Experience Ambassador
2 weeks ago
Melbourne, Victoria, Australia Wyndham Destinations Full timeWe Put the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional experiences for millions of travelers worldwide. Our team of dedicated professionals provides personalized service and creates lifelong memories for our guests.Key Responsibilities:Greet and register owners and guestsProvide information on local area...
-
Guest Services Ambassador
3 weeks ago
Melbourne, Victoria, Australia JLL Full timeJLL Empowers ExcellenceAt JLL, we're shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We're committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.Role OverviewThe Guest Services Ambassador...
-
Service Experience Ambassador
3 days ago
Melbourne, Victoria, Australia The Standard Hotel Full timeThe Standard Hotel, a renowned destination in Melbourne, is seeking a highly skilled and enthusiastic Service Experience Ambassador to join its team.As a Service Experience Ambassador, you will play a pivotal role in delivering exceptional dining experiences for guests, while also contributing to the creation of an environment that delights and surprises.Key...
-
Luxury Guest Experience Specialist
17 hours ago
Melbourne, Victoria, Australia Accor Full timeExperience the art of luxury at Sofitel Melbourne On Collins, a 5-star hotel escape in the heart of Melbourne city centre. As a Receptionist, you will be passionate about providing a luxurious experience for our guests at every touch point.We are seeking an experienced professional to join our Guest Experience Front Office team, who is genuinely fascinated...
-
Melbourne, Victoria, Australia Virgin Australia Full timeRole OverviewWe are seeking a skilled and compassionate Customer Service Ambassador to join our team at Virgin Australia. As a Guest Assistance Team Member, you will play a vital role in ensuring that our guests with specific requirements have a positive experience during their travels.
-
Avani Guest Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia Avani Full timeJob DescriptionThe Avani Hotel is seeking a Customer Service Ambassador who is passionate about delivering exceptional guest experiences.As a key member of our front desk team, you will be responsible for providing a warm and welcoming atmosphere for our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities include: Greet and...