Front Desk Ambassador

3 weeks ago


Melbourne, Victoria, Australia The Standard Hotel Full time

The Standard Hotel

Delivering Exceptional Guest Experiences

We are seeking a skilled and friendly individual to join our team as a Front Desk Ambassador. As a key member of our hospitality team, you will be responsible for creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

  • Provide exceptional customer service and ensure that all guests feel valued and respected.
  • Manage the front desk operations, including check-in, check-out, and room assignments.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Maintain a high level of knowledge about the hotel's amenities, services, and local attractions.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • High school diploma or equivalent required; hospitality experience preferred.
  • Availability to work a variety of shifts, including mornings, afternoons, and evenings.

The Standard Hotel Values:

Unconventional & Compassionate | Individuality & Teamwork | Creative & Pragmatic



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