Hotel Porter

4 weeks ago


Melbourne, Victoria, Australia Accor Full time

We are seeking a friendly and enthusiastic Hotel Porter to join our Front Office team at Pullman Albert Park. As a key member of our team, you will be responsible for assisting guests with various enquiries, providing exceptional customer service, and promoting our hotel's amenities and services.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their queries and requests in a timely and professional manner.
  • Assist with valet parking, ensuring the smooth operation of our parking services.
  • Promote our hotel's amenities and services, including our restaurant, bar, pool, and conference spaces.
  • Work collaboratively with our Front Office team to ensure seamless guest experiences.

Requirements:

  • Excellent communication and interpersonal skills.
  • A passion for customer service and a commitment to delivering exceptional guest experiences.
  • A valid driver's license.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Attention to detail and a commitment to quality.
  • Reliability and flexibility to work a rotating roster across 7 days.

About Us:

Pullman Albert Park is a 4.5-star hotel located in the heart of Melbourne, offering stunning views of Albert Park Lake. We are part of the Accor hotel group, a global leader in hospitality.



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