Hotel Porter
4 weeks ago
We are seeking a friendly and enthusiastic Hotel Porter to join our Front Office team at Pullman Albert Park. As a key member of our team, you will be responsible for assisting guests with various enquiries, providing exceptional customer service, and promoting our hotel's amenities and services.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their queries and requests in a timely and professional manner.
- Assist with valet parking, ensuring the smooth operation of our parking services.
- Promote our hotel's amenities and services, including our restaurant, bar, pool, and conference spaces.
- Work collaboratively with our Front Office team to ensure seamless guest experiences.
Requirements:
- Excellent communication and interpersonal skills.
- A passion for customer service and a commitment to delivering exceptional guest experiences.
- A valid driver's license.
- Ability to work in a fast-paced environment with multiple priorities.
- Attention to detail and a commitment to quality.
- Reliability and flexibility to work a rotating roster across 7 days.
About Us:
Pullman Albert Park is a 4.5-star hotel located in the heart of Melbourne, offering stunning views of Albert Park Lake. We are part of the Accor hotel group, a global leader in hospitality.
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