Guest Services Ambassador

2 months ago


Melbourne, Victoria, Australia JLL Full time
About the Role

We are seeking a highly skilled Guest Services Ambassador to join our team at JLL. As the first point of contact for employees and visitors, you will be responsible for providing exceptional customer service and creating a welcoming experience for all.

Key Responsibilities
  • Manage the booking, setting, and refreshing of client meeting and event spaces
  • Liaise with the technology team to ensure all AV/VC equipment is operational
  • Work collaboratively with the Workplace team to ensure accurate and efficient client communications
  • Handle internal and external calls and correspondence
  • Foster a sense of community and create happiness at work for our team, clients, and guests
Requirements
  • Experience in a customer-facing environment with a strong customer service background
  • Excellent communication and interpersonal skills
  • Ability to manage conflicting priorities and apply holistic approaches for long-term solutions
  • Qualifications in Hospitality or Business are an advantage
What We Offer

As a Guest Services Ambassador at JLL, you will join an inclusive culture where the best inspire the best. You will have the opportunity to develop your strengths and enjoy a fulfilling career full of varied experiences. We are committed to equal opportunity and welcome applications from diverse candidates.



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