Customer Experience Specialist

2 weeks ago


Tweed Heads West, Australia Petbarn Full time

At Petbarn, we're passionate about providing an exceptional shopping experience for pet parents. As a leading pet specialty retailer in Australasia, we offer a wide range of products and services to ensure the health and happiness of our furry friends.

About Us

We've been serving pet lovers for over 30 years, with over 220 locations throughout Australia and New Zealand. Our commitment to quality, service, and advice has earned us a reputation as a trusted partner for pet owners.

About the Role

We're seeking a highly motivated Sales Assistant to join our team on a part-time basis (approximately 25 hours weekly) at our Tweed Heads store. The ideal candidate will have a real customer service focus, with the ability to wow our customers with their exceptional skills.

The successful candidate will possess:

  • Strong communication skills to effectively interact with customers and colleagues
  • Highly motivated and proactive approach to work
  • Integrity and reliability to meet high standards
  • Ability to work flexibly, including weekends
  • Composure under stress and pressure

You'll be working in a fast-paced retail environment, lifting heavy items such as bags of dog food. We're looking for someone who is committed to delivering exceptional customer experiences and is willing to learn and grow with our business.

Pet experience or knowledge is a plus, but not essential. If you're a motivated and talented individual who enjoys working in a sales environment and shares our passion for pets, this could be the perfect opportunity for you.



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