Customer Experience Expert

5 months ago

Tweed Heads, Australia O'Brien Glass Industries Limited Full time

**Do you love providing customers with the best positive experience?**

**Have a bubbly and outgoing personality?**

**Then this is the position for you**

Our Customer Service Team is the first point of contact to our AutoGlass customers.

Our Tweed Heads Branch are looking for an experience Customer Experience Expert with Administration experience to start ASAP and be able to hit the ground running
- Perm Part Time role
- 8.00am - 12.00pm Monday - Friday
- $28.65ph

**About the Role**:

- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Explore customer needs and educate on our full scope of services
- Source suitable resolutions to customer concerns and follow up customer queries

**About You**:

- Be a passionate customer service expert, with previous retail and/or customer service experience
- Experience delivering a high level of customer service both face to face and over the telephone.
- Professional communication and presentation skills
- Excellent - Clear verbal and written communication skills
- ** Must have a current drivers licence**:

- Ability to resolve issues and create solutions for customers
- Support the Branch manager with administrative tasks
- Ability to work in fast paced workplace

**Benefits**:

- Supportive and collaborative team environment
- Growth and development opportunities
- Competitive salary
- Reward and Recognition program

As part of Belron®, the world's leading glass specialists operating in 35 countries, O'Brien® put our customer at the heart of everything that we do. We serve more than 300,000 Customers each year, 24 hours a day, 7 days a week, 365 days a year. We are a highly successful business, and we need talented people like you to keep us strong. We strive to create a work experience where you can be yourself, achieve great things and feel inspired. A workplace where you can be your best you.

O’Brien® is an equal opportunity employer. We celebrate diversity and are committed to create an inclusive environment for all employees. Our goal is to be a diverse workforce that is representative of the communities we serve. If you don’t quite meet all of the criteria, but feel like you could make a difference at O’Brien, get in touch.

  • Customer Experience Officer

    4 weeks ago

    Tweed Heads, Australia Social Futures Full time

    **Customer Experience Officer - headspace**: - Posted: 08/10/2024- Closing Date: 22/10/2024- Salary: $37.00 - $38.00- Job Type: Contract- Location: Tweed Heads- Job Category: Community Services & DevelopmentEmbarking on a career journey with Social Futures means becoming part of a mission that goes beyond just a job. We are a voice for social change in...

  • Service Advisor

    2 months ago

    Tweed Heads, New South Wales, Australia James Frizelle`s Automotive Group Full time

    Job DescriptionJob Title: Service Advisor - Customer Experience SpecialistCompany: James Frizelle's Automotive GroupLocation: Tweed Heads NSWJob Type: Full-timeAbout Us:James Frizelle's Automotive Group is a leading automotive dealership group in Australia, committed to delivering exceptional customer experiences and providing a wide range of vehicle...

  • Service Advisor

    2 months ago

    Tweed Heads, New South Wales, Australia James Frizelle`s Automotive Group Full time

    Job DescriptionJob Title: Service Advisor - Customer Experience SpecialistCompany: James Frizelle's Automotive GroupLocation: Tweed Heads NSWJob Type: Full-timeAbout Us:James Frizelle's Automotive Group is a leading automotive dealership group in Australia, committed to delivering exceptional customer experiences and providing a wide range of vehicle...

  • Sales Consultant

    2 weeks ago

    Tweed Heads, New South Wales, Australia James Frizelle`s Automotive Group Full time

    About the Role:We are seeking a skilled Sales Consultant to join our team at Tweed Mazda. As a Sales Consultant, you will be responsible for delivering exceptional customer service and sales abilities to drive business growth.Key Responsibilities:Stay updated on product knowledge, market trends, and dealership promotionsDelivering positive face-to-face...

  • Retail Customer Service Representative

    4 days ago

    Tweed Heads, New South Wales, Australia Telstra Full time

    Job Title: Retail: Part Time Customer ServiceJob Description: We are seeking a Retail Sales Consultant to join our team at Telstra's Tweed City store on a Part Time basis.About the Role: As a Retail Sales Consultant, you will be passionate about delivering exceptional customer experiences through outstanding customer service. You will achieve this by...

  • Christmas Casual Customer Service Representative

    3 weeks ago

    Tweed Heads, New South Wales, Australia Dusk Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Christmas Casual Customer Assistant in one of our 140+ dusk stores across Australia and New Zealand.Key ResponsibilitiesDeliver exceptional customer experiences, ensuring every interaction leaves a lasting impression.Contribute to achieving key performance...

  • Customer Service Advisor

    5 months ago

    Tweed Heads, Australia St.George Full time

    Join a supportive team and diverse team in our Tweed Heads branch - Permanent position - Customer service role working with the local community **How will I help?** You’ll be the face of St. George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and circumstances - and...

  • Customer Service Advisor

    4 months ago

    Tweed Heads, Australia Westpac Full time

    **Join a supportive team in our Tweed Heads branch**: - **Permanent Part Time position (34.5 hours per week)**: - **Customer service role working with the local community **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual...

  • Customer Service Advisor

    5 months ago

    Tweed Heads, Australia St.George Full time

    **Join a supportive team in our Tweed Heads branch**: - **12 Months Max Term contract, Part Time position (34.5 hours per week)**: - **Customer service role working with the local community** **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding...

  • Customer Service Team Member

    5 months ago

    Tweed Heads, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • NSW Driver Assessor

    7 days ago

    Tweed Heads, New South Wales, Australia Kinetic Full time

    Job Title: NSW Driver AssessorJob Summary: We are seeking a highly skilled and experienced NSW Driver Assessor to join our team at Kinetic. As a key member of our training and assessment team, you will be responsible for delivering high-quality learning programs and assessing on-road driving capability to ensure public safety and quality operations.Key...

  • Store Manager Position

    2 days ago

    Tweed Heads, New South Wales, Australia Beacon Lighting Full time

    About the RoleWe are seeking an experienced Store Manager to lead our Tweed Heads store. As a Store Manager, you will be responsible for driving sales and profit improvements, providing expert customer service, and promoting our Trade Loyalty Program.Key ResponsibilitiesLead and inspire a team of sales professionals to achieve sales and service...

  • Customer Service Advisor

    5 months ago

    Tweed Heads South, Australia St.George Full time

    Join a supportive team in our Tweed Heads South branch - Permanent Part-Time position (36 hours) - Customer service role working with the local community **How will I help?** You’ll be the face of St George - working in-branch to help our customers achieve their financial goals. How will you do it? By understanding their individual needs and...

  • Customer Service Representative

    2 weeks ago

    Tweed Heads, New South Wales, Australia Telstra Full time

    We're an iconic Aussie brand with a global footprint, and our purpose is to build a connected future so everyone can thrive. Our team is passionate about providing the best experience and delivering the best tech on the best network.As a Retail Sales Consultant, you'll be working in a fast-paced, busy retail environment where you can spin plates while still...

  • Customer Experience Specialist

    5 months ago

    Burleigh Heads, Australia Grace Loves Lace Full time

    **_Grace Loves Lace_**_ _is the world leader in innovative, modern bridal with an e-commerce store and showrooms around the globe! We are continuing to grow, and to ensure that our brides continue to receive our award winning customer service we are looking for an amazing service driven individual to join our _Customer Experience _team based in our global HQ...

  • Customer Experience Specialist

    5 months ago

    Burleigh Heads, Australia Grace Loves Lace Full time

    **_Grace Loves Lace_**_ _is the world leader in innovative, modern bridal with an e-commerce store and showrooms around the globe! We are continuing to grow, and to ensure that our brides continue to receive our award winning customer service we are looking for an amazing service driven individual to join our _Customer Experience _team based in our global HQ...

  • Customer Service Representative

    2 months ago

    Tweed Heads, New South Wales, Australia EG Australia Full time

    ### Job Title: Team Member ### About the Role We are seeking a motivated and customer-focused individual to join our frontline Fuel team at our Tweed Heads South store. As a Team Member, you will be responsible for delivering exceptional customer service, promoting products and deals, and maintaining a safe and clean working environment. ### Key...

  • Customer Service Representative

    5 days ago

    Tweed Heads, New South Wales, Australia St Full time

    At St. George, we're looking for a Customer Service Officer who will be the face of our organization and help our customers achieve their financial goals.This is a permanent part-time role (14 hours per week) in our St. George branch in Tweed Heads South, NSW.You'll be working with a supportive team, building relationships with the local community, and...

  • Customer Experience Specialist

    2 months ago

    Burleigh Heads, Australia Grace Loves Lace Full time

    **_Grace Loves Lace_**_ _is the world leader in innovative, modern bridal with an e-commerce store and boutiques around the globe! We are continuing to grow, and to ensure that our brides continue to receive our award-winning customer service we are looking for an amazing, service driven individual to join our Customer Experience team, working from our...

  • Store Manager

    2 weeks ago

    Tweed Heads, New South Wales, Australia Beacon Lighting Full time

    About the RoleWe are seeking an experienced Store Manager to join our team at our Tweed Heads store. As a Store Manager, you will be responsible for leading a team of sales professionals and driving sales improvements in all our sales channels.Key ResponsibilitiesProvide leadership and inspiration to the team through effective coaching and trainingDrive...