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Customer Experience Specialists

1 month ago

Melton West, Victoria, Australia MyHouse Full time

Are you passionate about delivering exceptional customer experiences in the homewares industry?

We are seeking skilled and enthusiastic individuals to join our team as Customer Experience Specialists at MyHouse, a leading Australian retailer with over 260 stores nationally.

About MyHouse:

As a specialist homewares retailer, we offer an extensive range of products, including cooking, baking, entertaining, gift giving essentials, and more. Our stores provide a beautiful retail environment where customers can discover new ideas and inspiration.

Your Role:

As a Customer Experience Specialist, you will be responsible for providing outstanding customer service, demonstrating product knowledge, and ensuring customer satisfaction. You will work closely with our sales team to deliver an exceptional shopping experience.

Key Responsibilities:

  • Provide personalized customer service, addressing customer inquiries and concerns
  • Demonstrate in-depth product knowledge, sharing expertise with customers
  • Work collaboratively with the sales team to achieve sales targets and drive business growth
  • Contribute to store displays, visual merchandising, and maintaining a visually appealing store environment
  • Foster strong relationships with customers, building loyalty and encouraging repeat business

What We Offer:

MyHouse offers a competitive salary of around $50,000 per annum, generous discounts on products, and amazing incentives to reward your hard work and dedication. You will also have opportunities to develop your skills and career with a dynamic and supportive team.

Requirements:

To succeed in this role, you will need:

  • Retail experience, preferably in the homewares industry
  • Excellent communication and interpersonal skills
  • A high standard of personal presentation and professionalism
  • Flexibility to work weekdays and weekends as required

Join Our Team:

If you are passionate about delivering exceptional customer experiences and are eager to grow your career in the homewares industry, apply today to become a part of our dynamic team at MyHouse.