Customer Experience Ambassador

1 month ago


Tweed Heads, New South Wales, Australia Dan Murphy's Full time

Dan Murphy's is a dynamic and exciting retailer, offering an unparalleled selection of beverages and exceptional customer experiences. As one of our spirited Customer Assistants, you will play a pivotal role in creating memorable moments for our customers.

With over 270 stores across the country, we are on a mission to share our passion for great times and drinks. Our Customer Assistants embody this spirit, leaving their mark on our customers through product discovery, storytelling, and outstanding service.

The Role:

  • Deliver personalized shopping experiences that exceed customer expectations
  • Develop strong relationships with customers, understanding their needs and preferences
  • Contribute to the creation of engaging store environments that showcase our products
  • Adhere to responsible service of alcohol guidelines, ensuring a safe and enjoyable experience for all customers
  • Promote our diverse range of products, highlighting their unique qualities and benefits

About You:

  • You possess excellent communication skills, enabling you to build rapport with customers from diverse backgrounds
  • You have the ability to work autonomously, making informed decisions to meet customer needs
  • You are available to work across key customer hours, including weekends and public holidays
  • You have a thirst for knowledge, staying up-to-date with industry trends and developments
  • You are passionate about delivering exceptional customer service, consistently striving for excellence

We Take Care of Our People:

At Dan Murphy's, we recognize the importance of supporting our employees' well-being and career growth. We offer:

  • An exclusive discount card for Dan Murphy's, BWS, and other Endeavour Group brands
  • A comprehensive Employee Assistance Program, providing support for various aspects of life
  • Ongoing training and development opportunities, helping you achieve your career goals

Let's Create Moments Together:

If you're passionate about delivering exceptional customer experiences and are eager to join a dynamic team, we'd love to hear from you. Please note that candidates will be required to complete a functional screening assessment as part of the recruitment process.



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