Customer Experience Officer

3 months ago

Tweed Heads, Australia Social Futures Full time

**Customer Experience Officer - headspace**:

- Posted: 08/10/2024- Closing Date: 22/10/2024- Salary: $37.00 - $38.00- Job Type: Contract- Location: Tweed Heads- Job Category: Community Services & DevelopmentEmbarking on a career journey with Social Futures means becoming part of a mission that goes beyond just a job. We are a voice for social change in regional Australia, with a history spanning over 47 years. Our headspace Tweed program is currently seeking a friendly and proactive individual to join our reception team.

Your role as the Customer Experience officer headspace, will allow you to:

- Support high levels of customer service by ensuring contact with young people, family and friends is marked by professionalism, compassion and integrity
- Play a vital role in connecting people to supports and information
- Ensuring those visintg our services feel heard and valued by the service

Joining us, you'll work alongside a team of dedicated individuals who are focused on making a difference. Your work will be diverse and impactful/meaningful

This role is a great opportunity to step into a customer facing support role within mental health service.

At Social Futures, we believe in the value of your voice, and we are dedicated to making positive changes every day. We’ve got your back in providing a supportive and inclusive workplace, one that celebrates diversity and promotes inclusion. Here, your wellbeing matters to us.

Among the benefits, we offer flexible working options, access to ongoing learning and development, generous salary packaging options, a staff well-being program, and the opportunity to bank additional days leave per year. Additionally, we prioritise safety and uphold that Social Futures isn’t just a workplace; it’s a community.

Here, we believe in inclusivity, integrity, and learning. Why you’ll like working with us:

- Your voice will be valued and heard in our mission to support positive social change
- You’ll be part of a supportive, diverse, and inclusive environment where we celebrate individuality
- We prioritise your wellbeing, with benefits such as access to online wellbeing platform, flexible working options
- Previous experience in a customer service role in a service organisation, with experience working with a dicerses community including young people who may present in distress
- Well-developed interpersonal skills, including the ability to communicate effectively with a wide range of people and provide relevant and accurate information to stakeholders
- Demonstrated high level of organisational skills including an ability to identify and prioritise issues, problem solbe, generate solutions, and work collaboratively to achieve a successful outcome
- Ability to use technology to effectively undertake a wide range of administrative functions

**We are proud to announce that we have received recognition as an accredited Great Workplace by WRK+. Our amazing team makes our workplace special.**

Social Futures is a Rainbow tick accredited organisation and an equal opportunity employer and actively recruit from key communities; including Aboriginal and Torres Strait Islanders, LGBTIQSB+, people living with a disability, people with lived experience and people from culturally and linguistically diverse communities.

Working with Children and National Police Check are mandatory requirements for all staff.

**How to Apply**:
**Applicat**ions close **_Tuesday 22 October_**

For more information about Social Futures please visit our website:
For further information, please contact **_Victoria Benmore_** on** **_0436 012 282_**.**

**_Please note: Any advertisements or recommended videos which appear after our clip are generated by YouTube and Social Futures does not have control over what ads are displayed._

  • Customer Experience Expert

    7 months ago

    Tweed Heads, Australia O'Brien Glass Industries Limited Full time

    **Do you love providing customers with the best positive experience?** **Have a bubbly and outgoing personality?** **Then this is the position for you!** Our Customer Service Team is the first point of contact to our AutoGlass customers. Our Tweed Heads Branch are looking for an experience Customer Experience Expert with Administration experience to...

  • Customer Experience Ambassador

    1 month ago

    Tweed Heads, New South Wales, Australia Dan Murphy's Full time

    Dan Murphy's is a dynamic and exciting retailer, offering an unparalleled selection of beverages and exceptional customer experiences. As one of our spirited Customer Assistants, you will play a pivotal role in creating memorable moments for our customers.With over 270 stores across the country, we are on a mission to share our passion for great times and...

  • Sales and Customer Experience Professional

    4 weeks ago

    Tweed Heads, New South Wales, Australia Snooze Full time

    About Snooze Tweed Heads:We are a brand where customers love to shop, and people love to work. With 50 years in business, we've built a reputation for exceptional customer service and tailored bedroom solutions for every life stage.The Role:This is a Full-Time Sales Position with some Warehouse Duties. We're seeking a passionate communicator who presents in...

  • Service Advisor

    3 weeks ago

    Tweed Heads, New South Wales, Australia James Frizelle`s Automotive Group Full time

    Customer Service Advisor Opportunity at Southport MazdaWe are currently recruiting for a Service Advisor to join our team at Southport Mazda. This is an exciting opportunity for a customer-focused individual to deliver exceptional service experiences and drive sales growth.About the RoleThis role involves providing the ultimate customer service experience to...

  • Snooze Sales and Customer Experience Specialist

    4 weeks ago

    Tweed Heads, New South Wales, Australia Snooze Full time

    About Snooze Tweed Heads:We are a brand where customers love to shop, and people love to work. With over 50 years of experience in the industry, we have built a reputation for delivering exceptional customer experiences.The Role:This is a Full-Time Sales Position with some Warehouse Duties. As a Sales and Customer Experience Specialist, you will be working...

  • Service Advisor

    4 weeks ago

    Tweed Heads, New South Wales, Australia Mazda Full time

    We are seeking an exceptional Service Advisor to join our team at Southport Mazda, providing the ultimate customer service experience and building lasting relationships.About the RoleAs a Service Advisor, you will be responsible for:Providing personalized service to our valued customers, ensuring their satisfaction and loyaltyBuilding and maintaining strong...

  • Customer Experience Ambassador

    3 weeks ago

    Tweed Heads West, Australia Petbarn Full time

    Work with UsPetbarn, a leading pet specialty retailer in Australasia, offers exciting opportunities for those passionate about pets and customer service.As a Sales Assistant on a part-time basis (approximately 25 hours weekly), you will join our team at the Tweed Heads store. Your key responsibilities include:Providing exceptional customer experiences that...

  • Customer Experience Ambassador

    1 month ago

    Tweed Heads West, Australia Cotton On Group Full time

    About UsWe're an Aussie brand with our feet on the ground and our heart in our people, bringing you an opportunity to work in one of the world's best workplaces for our Cotton On Tweed Store.BenefitsYou'll enjoy 50% off Cotton On Group Brands: Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie and Supre.Take advantage of local and global...

  • Retail Sales Consultant

    3 weeks ago

    Tweed Heads, New South Wales, Australia Telstra Full time

    We're seeking a Retail Sales Consultant to join our team in Tweed City. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, providing solutions that meet the needs of our customers and driving sales growth.Company OverviewTelstra is a leading Australian telecommunications company with a global...

  • Allied Health Customer Experience Officer

    3 months ago

    Burleigh Heads, Australia Hiya Health Full time

    **Company Description** Hiya Health i**s your premier destination for health, wellness, and injury management in South East Queensland, featuring incredible therapy and gym equipment and facilities. We are determined to inspire change in our clients we serve every day. At Hiya Health, we believe a great quality of life is fueled by your ability to function,...

  • Retail Experience Associate

    1 month ago

    Tweed Heads, New South Wales, Australia OPSM Full time

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Formed in 2018 by the combination of Essilor and Luxottica, our Company combines two centuries of innovation and human endeavour to elevate vision care and the consumer experience around it. Our proprietary eyewear brands include...

  • Activities Officer

    6 months ago

    Tweed Heads, Australia PCYC NSW Full time

    We are currently seeking enthusiastic people to join our PCYC Team. An Activities Officer has a varied and flexible role, assisting with sport and administration within the Club. Whether you are new to the industry wanting to build your skills or you are experienced in sport, recreation and youth engagement roles, if you are passionate about making a life...

  • Customer Service Desk Attendant

    4 months ago

    Tweed Heads, Australia Lendlease Full time

    Lendlease have an exciting opportunity based at our Tweed City Shopping Centre. We are looking for a Customer Service Desk Attendant to join the Centre Management Team. You will be working on a casual basis with varying shifts that may include weekends. The Customer Service Officer represents the face of our Centre and plays a critical role in providing an...

  • Sales Consultant

    3 weeks ago

    Tweed Heads West, Australia Snooze Full time

    About SnoozeWe inspire customers to create tailored bedroom solutions for every life stage, delivered with the passion and expertise of our people.With 49 years of business experience, we've built a reputation as a brand where customers love to shop, and people love to work.

  • Customer Experience Specialist

    1 month ago

    Tweed Heads West, Australia Petbarn Full time

    At Petbarn, we're passionate about providing an exceptional shopping experience for pet parents. As a leading pet specialty retailer in Australasia, we offer a wide range of products and services to ensure the health and happiness of our furry friends.About UsWe've been serving pet lovers for over 30 years, with over 220 locations throughout Australia and...

  • Customer Experience Specialist

    3 months ago

    Burleigh Heads, Australia Grace Loves Lace Full time

    **_Grace Loves Lace_**_ _is the world leader in innovative, modern bridal with an e-commerce store and boutiques around the globe! We are continuing to grow, and to ensure that our brides continue to receive our award-winning customer service we are looking for an amazing, service driven individual to join our Customer Experience team, working from our...

  • Customer Service Officer

    7 months ago

    Tweed Heads South, Australia St.George Full time

    Join a supportive team in our Tweed Heads branch - Permanent Part Time position (36 hours per week) Customer service role working with the local community **How will I help?** First up - you'll be one of the friendly faces of St. George in our Tweed Heads branch. We want to help all of our customers with all of their banking. Not just because it’s better...

  • Customer Service Officer

    2 months ago

    Tweed Heads South, Australia St.George Full time

    You will be the face of St. George helping our customers reach their financial objectives! - Join a supportive team in our St George branch in Tweed Heads South, NSW - Permanent Part time role (14 hrs per week)Customer service role working with the local community **How will I help?** First up - you'll be one of the friendly faces of St. George. We want to...

  • Christmas Retail Experience Expert

    3 weeks ago

    Tweed Heads, New South Wales, Australia Bed Bath N' Table Full time

    Enhance Your Career with a Festive RoleWe are seeking charismatic and cheerful Christmas Helpers to join our team at Bed Bath N' Table in Tweed Heads. As a Christmas Casual Helper, you will be instrumental in creating a joyful atmosphere for our customers, helping them add a touch of magic to their homes during the festive season.About UsAt Bed Bath...

  • Road Safety Officer

    4 weeks ago

    Tweed Heads, New South Wales, Australia Transport For NSW Full time

    We are seeking a reliable and community-minded individual to join our team as a Road Safety Officer. As a casual employee, you will provide relief at school zones in the Tweed Local Government Area.This is an excellent opportunity to make a positive impact on your local community while working in a role that requires safety to be the top priority.As a Road...