Customer Retention Expert

About This RoleWe are seeking a skilled Customer Retention Specialist to join our team. As a Customer Retention Specialist, you will be responsible for having great retention conversations with customers about their home loans.You will handle retention through inbound and outbound calls, and transfers from other areas needing high-level discussions.Talk to...

Job OpportunityWe are seeking a skilled professional to join our dynamic team as a Customer Retention Specialist. In this role, you will be responsible for developing and executing targeted campaigns to retain existing customers through various channels.Key ResponsibilitiesDeveloping and launching customer retention campaigns via email, SMS, outbound calls,...

Key Leadership Role: Customer Experience and Retention ManagerAbout the PositionOur dynamic team is seeking a talented leader to drive customer retention, new business, and brand loyalty. As the newly appointed Customer Experience and Retention Manager, you will be responsible for coaching and empowering your team to deliver exceptional customer...

Customer Growth ExpertThe ideal candidate will drive customer retention and growth through the effective use of CRM tools and marketing automation platforms. This position will execute promotional email campaigns across all brands in APAC, working closely with region leads to ensure alignment with regional goals and market needs.The successful candidate will...

Customer Retention SpecialistWe are seeking a highly skilled Customer Retention Specialist to join our team. This is a rare opportunity to own retention end-to-end, working cross-functionally to drive customer lifetime value and reduce churn.This role is ideal for someone who excels in a fast-paced, high-growth environment, combining strategic thinking with...

Customer Retention SpecialistWe are seeking a skilled Customer Retention Specialist to join our team. In this role, you will play a critical part in driving customer retention and expansion.You will be responsible for analyzing data to identify churn trends and opportunities to increase retention.You will develop and drive customer retention initiatives to...

Customer Retention StrategistWe're a people-first, chicken-second kind of place. Our diverse and inclusive workplace encourages you to bring your whole self to work.Our teams have a great time at work, but we still take serving fresh, delicious food seriously. We develop our staff to ensure they grow with us.We live by values like Pride, Passion, Courage,...

Key Position SummaryThe Renewal Specialist is a pivotal role within our organization, responsible for managing the existing customer base to retain and grow revenue through install base management.This position involves executing go-to-market strategies and initiatives to meet key performance indicators (KPIs) for technology refresh, add-on, and renewals...

Customer Retention LeadAbout the Role:Act as the guardian of customer churn metrics within the organisation, including ongoing tracking against targets and weekly and monthly reporting.Utilise data to identify churn trends and opportunities to increase retention, drive expansion and reduce churn.

Job OpportunityBased in Melbourne's Inner North, this role involves handling inbound and outbound calls to support an expanding customer base.Your new position entails assisting customers with queries and requests, as well as proactive engagement and retention activities. You will also be responsible for supporting other business areas as required.Key...