Strategic Business Development Manager
23 hours ago
With a rich history spanning almost 100 years, William Adams has established itself as a reputable Caterpillar Dealer. In collaboration with Caterpillar, the company has provided exceptional support to customers across various industries.
About the RoleWe are seeking a highly skilled and experienced leader to fill the position of Operations Manager – Rental & Used. Based out of our Laverton branch, this individual will report directly to the General Manager – Rental & Used.
The successful candidate will be responsible for leading and growing our Cat Rental and Used businesses across Victoria and Tasmania. Key objectives include delivering exceptional customer service, improving overall performance, and achieving profitability targets.
Key Responsibilities:
- Drive your geographically dispersed team to deliver on performance objectives
- Improve operational efficiencies and enhance the customer experience
- Implement continuous improvement initiatives in all areas of responsibility
- Ensure value for money by overseeing resource utilisation
- Collaborate with teams, customers, and suppliers to drive business growth
- Represent the company at industry events and activities
- Maintain adherence to Health, Safety, and Environmental policies
We are looking for a high-performing leader who can exceed customer expectations. The ideal candidate will have a proven ability to build trusted relationships, understand business needs, and resolve competing demands.
Desirable Skills and Qualifications:
- Extensive experience leading Sales & Operations teams in the heavy machinery industry
- Experience in rental/hire equipment space is advantageous
- Strong project, people, and commercial management skills
- Conflict resolution, problem-solving, and interpersonal skills
- Commercial acumen with the ability to balance customer, business, and employee needs
- Ability to improve performance through effective coaching and management
- Dedicated commitment to safety and quality work practices
- Formal qualifications in sales, marketing, or business are considered beneficial
We offer a competitive salary package, including an annual incentive bonus and a fully maintained company vehicle. Our employees enjoy a supportive work environment, career development opportunities, and access to Employee Assistance Programs and wellbeing resources.
Our values of Integrity, Excellence, Teamwork, Commitment, and Sustainability guide our daily operations. We strive to provide a positive work-life balance and offer discounts at various retailers through our rewards platform, The Hub.
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