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Strategic Rental and Used Business Lead

1 month ago

Laverton North, Victoria, Australia William Adams Full time

William Adams: A Legacy of Excellence

We are seeking a visionary leader to spearhead our Cat Rental and Used businesses across Victoria and Tasmania. As Operations Manager – Rental & Used, you will be responsible for driving growth, delivering exceptional customer service, and improving overall performance while achieving profitability targets.

About the Role:

  • Lead and grow our Cat Rental and Used businesses across Victoria and Tasmania.
  • Deliver exceptional customer service and improve overall performance.
  • Drive team performance towards business objectives.
  • Improve operational efficiencies and enhance customer and employee experience.
  • Oversee resource utilization, facilities, systems, plant, and equipment.
  • Nurture key relationships between teams, customers, suppliers, and industry associations.

About You:

You are a high-performing, passionate leader with a proven track record of exceeding customer needs. Your exceptional engagement, negotiating, and influencing skills enable you to build trusted relationships and drive strategic objectives forward.

Key Skills and Qualifications:

  • Extensive leadership experience in Sales & Operations, ideally in the heavy machinery industry.
  • Strong project, people, and commercial management skills.
  • Sound conflict resolution, problem-solving, and interpersonal skills.
  • Intermediate to advanced MS Office skills.
  • Strong commercial acumen and ability to balance customer, business, and people needs.
  • Ability to improve performance through coaching and management.
  • Dedicated commitment to safety and quality work practices.

What We Offer:

A competitive salary package, including a generous annual incentive bonus and a fully maintained company vehicle. Enjoy ongoing career development opportunities, access to our Employee Assistance Program, Wellbeing portal, and The Hub – our reward and benefits platform with discounts at over 470 retailers.