Customer Service Ambassador
3 weeks ago
About the Role
We are seeking a passionate and customer-focused professional to join our team as a Customer Service Coordinator on a casual basis. As a key member of our team, you will be responsible for creating a friendly environment and delivering a positive resident experience.
Key Responsibilities
- Assist with a range of enquiries related to student residency, studies, general needs, and overall wellbeing.
- Take the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed.
- Coordinate and execute administrative duties, including incoming and outgoing mail, filing, etc.
Requirements
- Eligibility to work in Australia.
- National Police Check (completed within the last 3 months).
- Working with Children's Check (Blue Card, QLD).
- Real Estate Practice Qualification (lodged with the Office of Fair-Trading QLD).
About UniLodge
At UniLodge, we provide a home away from home for our residents and aim to hire staff who will champion fostering a safe, secure, and healthy living environment. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing.
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