Customer Service Ambassador
5 days ago
Customer Service Ambassador
Oaks Brisbane on Margaret Suites is seeking a part-time Customer Service Ambassador to provide exceptional guest experiences.
The ideal candidate will have a passion for delivering outstanding customer service and a warm, welcoming presence. Responsibilities include:
- Welcome and check in guests
- Communicate professionally
- Make bookings
- Assist guests during their stay
Qualifications:
- Previous experience in a hotel or customer service environment
- Excellent written and verbal communication skills
- Exceptional customer service skills and an unwavering positive attitude
- The ability to successfully provide a high level of customer satisfaction
- Professional presentation essential
- Availability to work a variety of shifts on a full time basis, including weekends and public holidays
Benefits
- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- Access to Minor Hotels ANZ paid parental leave benefits
- 20% team member's friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave
- Educational Financial support may be available to those who undertake development relevant to the company's business requirements
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
Oaks Hotels is committed to investing in the growth and development of our team members. We offer a positive and vibrant work environment, where you'll have the opportunity to learn and progress in your career.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.
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