Hotel Service Ambassador

15 hours ago


Brisbane, Queensland, Australia Hyatt Full time

Unlock a world of opportunities with Hyatt, a leader in hospitality and customer service. We are seeking a skilled and enthusiastic Hotel Service Ambassador to join our team at Hyatt Regency Brisbane.

About the Role:

  • We offer a competitive salary of $60,000 - $70,000 per annum, depending on experience.
  • You will be responsible for providing exceptional personalized service to our guests, ensuring their stay is memorable and enjoyable.
  • As a Hotel Service Ambassador, you will be the face of our hotel, interacting with guests and resolving any issues that may arise.
  • You will also have the opportunity to work in various food and beverage outlets, including bars and restaurants, where you will provide top-notch service and recommend our menu items to guests.

About Hyatt:

At Hyatt, we value our employees and strive to create a family atmosphere that fosters growth and development. Our associates are highly engaged and motivated, which is reflected in our reputation as one of the World's Best Multinational Workplaces.

Requirements:

  • A Responsible Service of Alcohol Certificate or the ability to obtain one within 30 days of commencement.
  • A high level of communication skills and the ability to work effectively in a fast-paced environment.
  • A high level of grooming and personal presentation, consistent with Hyatt's high standards.
  • Previous customer service experience, preferably in a hotel or food and beverage setting.
  • Previous Food & Beverage experience is highly regarded, as is previous experience with Micros.

About the Location:

Hyatt Regency Brisbane is located in the heart of Brisbane, offering easy access to shopping, dining, and entertainment options. Our hotel features 292 guestrooms, two food and beverage outlets, a stunning outdoor infinity pool, and 100sqm of meeting room space.



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