Costco Customer Service Ambassador
1 month ago
We are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at Costco Ipswich. As the first point of contact for our members, you will be responsible for providing exceptional service and ensuring a safe and secure shopping environment.
Key Responsibilities:- Conducting Security Checks
Our ideal candidate will conduct thorough building safety and security checks, monitoring member entry and exit, and addressing any issues that may arise.
Welcoming MembersYou will welcome our valued members, verifying their membership, offering assistance, and answering questions in a timely and courteous manner.
Processing MembershipsWe require an individual who can process new memberships, maintain accurate records, and issue membership cards efficiently.
Providing Excellent ServiceThe successful candidate will provide prompt and courteous service, resolving member concerns, and directing them to our products and services with confidence.
Assisting Front-End DutiesYou will assist with front-end duties, including operating a handheld counter, reporting member counts, and monitoring building access.
Cash Handling and TransactionsWe require someone who can operate a cash register, handle cash and credit transactions accurately, and issue receipts professionally.
Salary and Benefits:The estimated annual salary for this position is $60,000 - $70,000, depending on experience. Our comprehensive benefits package includes health insurance, retirement savings plan, and paid time off.
Requirements:- Excellent Communication Skills
You must have excellent communication skills, both written and verbal, to effectively interact with our members.
Strong Problem-Solving AbilitiesWe require someone who can think critically and resolve conflicts in a professional manner.
Multitasking and AdaptabilityYou should be able to multitask, adapt to changing situations, and prioritize tasks effectively.
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