Administrative Support Professional

3 days ago


Dandenong, Victoria, Australia JJ's Waste & Recycling Full time
Job Title: Administration Officer

This position is a permanent, full-time role based in Dandenong South, supporting the depot operations in the Victorian region. We are looking for an experienced and reliable individual to provide efficient day-to-day accounts administration support to the team.



About the Role

As a key member of our team, you will be responsible for delivering high standards of customer service, effectively managing requests in a timely and efficient manner. You will also liaise with drivers, sales representatives, and management regarding day-to-day service.



Key Responsibilities


  • Delivering high standards of customer service, effectively managing requests in a timely and efficient manner
  • Liaise with drivers, sales representatives, and management regarding day-to-day service
  • Providing experience and capability of using databases and document systems; able to follow processes and procedures
  • Processing high volume of data entry
  • Processing of confidential documentation accurately, efficiently, and within required timeframe
  • Maintaining national accounts and liaising with subcontractors
  • Creating and maintaining supplier information / end to end management of subcontractor invoices
  • Batching, coding, and keying of supplier invoices
  • Reconciliation and identification of supplier invoices due for payment
  • Processing remittances onto customer accounts
  • Perform account reconciliations, including credits, funds transfers, and bad debts
  • Ad hoc duties associated with being part of a dynamic and evolving company


About You

We are looking for an individual who is passionate about delivering exceptional customer service and is able to work in a fast-paced environment. You will have excellent written and verbal communication skills, with the ability to build rapport and relationships with all stakeholders.




  • Practical knowledge of the Windows Office Suite, particularly Excel
  • Previous experience in Sales Administration, Accounts Payable/Receivable, Banking, and Purchasing would be advantageous
  • Excellent written and verbal communication skills
  • Demonstrate the ability to build rapport and relationships with all stakeholders
  • Excellent data entry skills and an eye for detail
  • Commit to JJ's Waste values and be willing to embrace workplace diversity
  • Be dedicated to achieving high standards of safety compliance
  • Well-developed people and relationship skills
  • Experience in transport, logistics, or service industry - highly regarded but not essential
  • Want to be part of a culture of learning and continuous improvement
  • Be dedicated and reliable; we are an essential service industry
  • A commitment to achieving customer service of the highest standard


Benefits

We offer a range of benefits to support your career growth and well-being, including competitive remuneration, onsite parking, and opportunities for career development and growth.




  • The stability of a national, Australian family-owned and operated business with over 90 years' experience
  • Work/life balance
  • Essential services industry - job stability
  • Full-time, permanent role
  • Attractive remuneration
  • Onsite parking
  • Local depot / workshop - Office in Dandenong South
  • Career development and growth opportunities
  • Introductory and ongoing training
  • Health-fund discounts
  • Salary sacrificing and novated leasing
  • Banking partnerships - including financial, budgeting, and mortgage advice
  • Discounts at over 100 retailers (including groceries and fuel)
  • Car servicing, parts, and accessories discounts - plus new car discounts


Next Steps

Interested applicants should APPLY NOW. Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical, and of course, an opportunity to meet the team.



To view our other vacancies or more information about the role, go to: www.jjswaste.com.au/careers



About the Company



Established in 1932, JJ's Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia's largest, family-owned and operated waste management company. From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we're passionate about effective waste management. With a dynamic attitude that values our people, their safety, and the environment, we strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee.



No agencies please, we've got this one covered. Unsolicited communication will result in the forfeiture of any engagement or partnership.



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