Unlock Growth as a Coordinator and Organisations Specialist

1 month ago

Sydney, New South Wales, Australia Mable Full time

We are seeking a skilled Coordinator & Organisations Specialist to join our team at Mable, a leading online platform connecting Australians with disability and aged care support to independent support workers.

Estimated Salary: $95,000 - $115,000 per annum

About Mable

Mable is an innovative healthtech company that has been helping people live independently since 2014. We have been recognised in various industry lists, including AFR's Fast 100 and Deloitte's Tech Fast 50. Our mission is to deliver change in the care and support sector by providing a user-friendly platform for individuals to access support services.

Job Description

This role will play a pivotal part in onboarding and maximising engagement from third-party organisations to Mable. As the first point of contact for new organisations, you will act as the face of the company, fostering relationships and driving results.

Key Responsibilities:
  • Develop and implement tailored onboarding programs for coordinators to ensure they understand products and services.
  • Educate coordinators on relevant topics such as compliance features, product knowledge, and systems.
  • Provide continuous support and guidance to coordinators, addressing their queries, concerns, and challenges.
  • Track progress and assess success, identifying areas for optimisation and providing guidance.
  • Ensure coordinators understand product features that meet regulatory requirements.
  • Stay informed about industry trends, market changes, and new products/services offered by Mable.
Required Skills and Qualifications

We are looking for an individual with experience in consumer businesses or related industries, preferably with a strong understanding of the Disability or Aged Care sectors. Your ability to work collaboratively with cross-functional teams will be essential in aligning sales strategies with broader business objectives.

Benefits

Mable offers a range of benefits to support your career growth and well-being:

  • Learn from industry experts and experienced leaders through training and development opportunities.
  • Take advantage of our flexible hybrid working arrangement, combining remote and office work.
  • Access paid parental leave and superannuation.
  • Celebrate wins and recognise great performance with our Reward and Recognition program.
  • Enjoy additional paid leave days to pursue your interests.
Our Values

Mable is committed to creating an inclusive environment for all employees and candidates. We value diversity across experience and encourage applications from individuals who may not meet every qualification but possess the skills and passion for the role.

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