Customer Support Specialist
2 weeks ago
We are seeking an experienced and passionate Customer Support Specialist to join our growing team at Intercom. As a key member of our support team, you will play a vital role in delivering exceptional customer experiences that drive growth and loyalty.
About the RoleThis is an exciting opportunity for a customer-focused individual who thrives in a fast-paced environment. As a Customer Support Specialist, you will be responsible for:
- Providing top-notch support to customers through various communication channels, including email, chat, and phone
- Owning customer issues from initial contact until resolution, ensuring timely and effective resolution
- Becoming an expert on Intercom's product features and capabilities
- Collaborating with cross-functional teams to identify areas for improvement and implement solutions
We offer a competitive salary of $85,000 per year, plus equity in a fast-growing startup. Our comprehensive benefits package includes:
- Catered lunch every weekday
- Flexible holidays and time off when needed
- Healthcare stipend towards private health insurance
- MacBook and other equipment to help you get your job done
Intercom is a leading customer messaging platform that helps businesses deliver personalized, omnichannel experiences. With a focus on innovation and customer satisfaction, we're dedicated to making a lasting impact in the industry.
We value diversity, equality, and inclusion, and we're committed to creating a safe and welcoming work environment for everyone. If you're passionate about customer support and growth, we'd love to hear from you
-
Customer Support Specialist
2 months ago
Sydney, New South Wales, Australia Fitzgerald Jenkins Recruitment Full timeCustomer Support SpecialistAt Fitzgerald Jenkins Recruitment, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our operations team, you will be responsible for delivering exceptional service to our customers, maintaining high standards of support and responsiveness on all technical related matters.Key...
-
Customer Support Specialist
1 month ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Customer Support SpecialistJob Summary:We are seeking a highly skilled Customer Support Specialist to join our team at REO Group. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our diverse customer base.Key Responsibilities:Deliver high-quality technical support...
-
Customer Support Specialist
2 weeks ago
Sydney, New South Wales, Australia REA Group Full timeJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at REA Group. This is an exciting opportunity to work in a fast-paced environment and deliver exceptional customer experiences.As a Customer Support Specialist, you will be the front-line interface for our customers, consumers, and internal stakeholders. You will be...
-
Customer Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Canon Full timeAbout the RoleAs a Customer Support Specialist, you will be responsible for delivering exceptional service to our clients, ensuring high levels of satisfaction through outstanding service delivery. Your positive attitude, reliability, and attention to detail will be essential in managing various documents and processes for our esteemed clients.
-
Customer Support Specialist
6 days ago
Sydney, New South Wales, Australia Hudson Full timeWe are seeking a skilled Customer Support Specialist to join our team at Hudson Australia.As a Customer Support Specialist, you will be responsible for providing exceptional service support to consumers, service centres, and internal staff.Your key responsibilities will include handling spare parts orders, warranty replacements, and inquiries related to Ecom...
-
Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia Spaceship Full timeAt Spaceship, we are seeking a talented Customer Support Specialist to join our rapidly growing team in AU. As a key member of our operations team, you will play a crucial role in building trust with our customers, requiring a deep understanding of superannuation, investing, and product knowledge, as well as empathy and strong communication skills.Key...
-
Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia EBOS Group Limited Full timeAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at EBOS Group Limited. As a key member of our Pharmacy team, you will be responsible for providing exceptional customer support and ensuring that our internal and external customers receive timely and effective assistance.Key ResponsibilitiesTake inbound customer...
-
Customer Support Specialist
1 month ago
Sydney, New South Wales, Australia Tyro Full timeThis is a Customer Support Specialist role with Tyro, a leading company in Australia. The Customer Support team is one of the most widely regarded in the country, known for their collaborative and dynamic environment. As a Customer Support Specialist, you will champion the voice of our customers and work closely with other teams to provide exceptional...
-
Customer Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Spaceship Full timeCompany OverviewSpaceship is a leading fintech company transforming the way people invest in their future. With a strong mission to democratize access to investing, we're passionate about enabling individuals to take control of their financial futures.Job SummaryWe're seeking an experienced Customer Support Specialist to join our small team of 6 dedicated...
-
Customer Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Compass Education Full timeCustomer Support Specialist - NSWCompass Education is seeking a highly skilled Customer Support Specialist to join our team in New South Wales. As a key member of our support team, you will provide exceptional customer service and training to our clients, empowering them to enhance parent engagement, reduce administrative burden, and allocate more time...
-
Customer Support Specialist for Avetta
2 weeks ago
Sydney, New South Wales, Australia Avetta Full timeCustomer Support Specialist OpportunityWe are seeking a highly skilled Customer Support Specialist to join our team at Avetta. As a key member of our success team, you will be responsible for delivering exceptional customer experiences and providing top-notch support to our clients.Key Responsibilities:Provide professional support to all Avetta customers...
-
Customer Engagement Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Bankwest Full timeAbout UsAt Bankwest, we are dedicated to providing exceptional customer experiences. Our Customer Engagement Centre is a key part of this effort, and we are seeking a talented individual to join our team as a Customer Engagement Support Specialist.Job DescriptionWe are looking for an enthusiastic and motivated customer service professional who can provide...
-
Customer Experience Support Specialist
3 weeks ago
Sydney, New South Wales, Australia Interactive Full timeInteractive is seeking an exceptional Customer Experience Support Specialist to join our team.As a key member of our support function, you will be responsible for providing Level 1 support to our customers, capturing essential information, and ensuring cases are escalated to the relevant Engineer or Account Manager.This role is ideal for individuals with a...
-
Customs Operations Support Specialist
1 week ago
Sydney, New South Wales, Australia PATH4 Group Full timeThis role is ideal for individuals who have completed or are currently pursuing a Diploma in Customs Broking and seeking to kickstart their career in customs. As a Customs Operations Support Specialist, you will be responsible for providing administrative support to our team by performing various tasks such as data entry of shipping information, obtaining...
-
Customer Support Specialist
1 week ago
Sydney, New South Wales, Australia Microsoft Full timeOverviewWe are seeking a highly skilled and experienced Customer Support Specialist to join our team. As a key member of our technical support team, you will be responsible for resolving complex customer technical issues, providing expert advice, and collaborating with internal teams to deliver exceptional customer experiences.
-
Insurance Customer Support Specialist
2 weeks ago
Sydney, New South Wales, Australia Citrus Group Full timeEstablish a fulfilling career with Citrus Group as an Insurance Customer Support Specialist. We are currently seeking individuals who are passionate about delivering exceptional customer service to join our Inbound Customer Service team in their Insurance division.This role offers a robust training program onsite at Mascot coupled with ongoing support to...
-
Senior Customer Support Specialist
7 days ago
Sydney, New South Wales, Australia Launch Recruitment Full timeAbout the Role:We are seeking a highly skilled and motivated Senior Customer Support Specialist to join our team in Parramatta. As a key member of our operations team, you will play a critical role in providing exceptional customer service to internal and external customers.A Day in the Life:Provide top-notch customer service to internal and external...
-
Customer Support Specialist
3 weeks ago
Sydney, New South Wales, Australia FourQuarters Recruitment Full timeThe FourQuarters Recruitment team is seeking an experienced Customer Support Specialist to join a dynamic national, market-leading services business in West Gosford. This initially 6-month role has the potential to extend or become permanent.As a key member of the high-performing Customer Service team, you will be responsible for maintaining customer service...
-
Customer Support Specialist
1 month ago
Sydney, New South Wales, Australia Mable Full timeAbout the RoleMable is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and driving customer engagement across the Mable platform.Key ResponsibilitiesResolve customer inquiries in a timely and effective manner.Provide...
-
Customer Support Specialist
4 weeks ago
Sydney, New South Wales, Australia EBR Full timeAre you passionate about delivering exceptional customer experiences in a fast-paced environment?At EBR, we are currently seeking a skilled Customer Support Specialist to join our FX team.As a Customer Support Specialist, you will be responsible for handling client inquiries, resolving issues, and providing timely support to ensure a seamless customer...