Operations Manager

2 weeks ago


Melbourne, Victoria, Australia Amazon Full time

Job Title: Operations Manager

We're seeking a proactive leader to collaborate with our Operations Shift Manager and Delivery Station Manager in driving innovation and executing transportation networks effectively. As an Operations Manager, you'll inspire your team to achieve performance goals and productivity standards aligned with company objectives.

Key responsibilities include:

  • Monitoring team attendance and workflow
  • Working closely with Operations Shift Manager and Delivery Station Manager to identify and resolve issues
  • Conducting staff debriefs and ensuring accurate paperwork completion
  • Performing duties in line with Standard Operating Procedures (SOPs)
  • Allocating tasks to staff to maintain workflow and meet daily performance targets
  • Ensuring adequate staffing levels and managing call outs for training
  • Supporting the onboarding and training of new associates
  • Collaborating with Operations Shift Manager and Delivery Station Manager in tracking and analyzing Exchange Point metrics
  • Addressing and resolving process-related issues


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