Operations Manager

2 weeks ago

Melbourne, Victoria, Australia Allan Hall Business Advisors Full time
About the Role

We are seeking a highly skilled Projects & Operations Lead to join our team at MM Security Group, Australia's leading security wholesale distributor.

This is a unique opportunity to integrate software systems into the heart of our business, learn our products, and drive success from within.

As the right-hand person to our Group Operations Manager, you will be responsible for overseeing the implementation and management of key systems and projects across our network of businesses.

Your responsibilities will be broad, but customer service will be at the forefront of everything you do.

Key Responsibilities
  • Act as the 2IC to the Group Operations Manager
  • Manage and mentor a team, initially consisting of 4 direct reports, with growth potential as the business expands
  • Lead and oversee the implementation and management of software systems and projects, ensuring they are on time and within budget
  • Work closely with third parties and internal departments to meet project milestones and drive seamless operations
  • Handle estimation, budgeting, and proposals for new projects, presenting these to senior management for approval
  • Conduct site visits and provide training during project rollouts as required
  • Maintain and implement policies and processes across the operations department
About You
  • Proven experience in a project management or operations role within a wholesale or distribution business
  • A strong understanding of software systems and their application within a business setting
  • People management experience with the ability to lead, support and engage team members effectively
  • A positive, empathetic approach to problem-solving and customer service
  • Excellent communication skills, both written and verbal
  • Resilient, adaptable and organised, with the ability to handle multiple tasks simultaneously
  • Proficient in Excel
  • Current drivers license
  • Full Australian working rights

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