Operations Manager

7 days ago

Melbourne, Victoria, Australia Amazon Full time

Job Overview

Amazon Logistics is seeking an experienced Operations Manager to collaborate with the Operations Shift Manager and Delivery Station Manager in driving innovation and ensuring effective execution within transportation networks. This role requires a proactive leader capable of inspiring a team to achieve performance goals and productivity standards that align with company objectives.

Company Overview

As an Operations Manager at Amazon, you will be part of a 24/7 environment where shifts may change due to business needs. You will work closely with the Operations Shift Manager and Delivery Station Manager to identify and resolve any issues that may arise.

Key Responsibilities

  • Foster a strong health and safety culture by ensuring adherence to relevant laws and internal policies.
  • Assist in the daily oversight and management of departmental tasks.
  • Conduct staff debriefs, ensuring all paperwork is accurately and thoroughly completed.
  • Perform duties in line with Standard Operating Procedures (SOPs).
  • Allocate tasks to staff as needed to maintain workflow and meet daily performance targets.
  • Ensure adequate staffing levels for your area, including managing call outs for training, addressing absences, overseeing performance, providing coaching, and continually monitoring department productivity.
  • Support the onboarding and training of new associates to ensure they possess the necessary knowledge to perform required tasks.
  • Collaborate with the Operations Shift Manager and Delivery Station Manager in tracking, analyzing, and reporting Exchange Point metrics.
  • Monitor and report on associate hours and schedules.
  • Address and resolve process-related issues within the area as needed.
  • Ensure timely and accurate reporting of equipment defects.

Required Skills and Qualifications

To be successful in this role, you will need:

  • Experience in warehouse operations and logistics.
  • Ability to work a flexible schedule, including weekends, nights, and holidays.
  • Physical ability to lift up to 20kg, stand/walk during shifts lasting up to 10 hours, and frequently push, pull, squat, bend, and reach.

Preferred Qualifications

We welcome candidates with experience managing teams, planning, performance metrics, and process improvement, as well as experience with Microsoft Office suite specifically Excel and Outlook.

Benefits

At Amazon, we are committed to creating a diverse and inclusive workplace. We offer a competitive salary, benefits package, and opportunities for career growth and development.

Estimated Salary: $65,000 - $90,000 per year

This estimated salary range is based on industry standards and takes into account factors such as location, experience, and qualifications.

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