Front Desk Team Leader

4 weeks ago


Sydney, New South Wales, Australia Hilton Hotels Full time

Job Summary

We are seeking a highly skilled Front Desk Team Leader to join our team at Hilton Hotels. As a key member of our front office team, you will be responsible for mentoring and coaching our Front Office Agents to deliver exceptional customer service and ensure seamless guest experiences.

Key Responsibilities

  • Supervise and train Front Desk operations to ensure efficient and effective service delivery
  • Welcoming and checking-in guests, handling group arrivals, and completing check-out processes
  • Managing guest requests, inquiries, and complaints in a professional and courteous manner
  • Maintaining knowledge of hotel products, services, pricing, and special offers
  • Maximizing sales revenues through upselling and marketing programs

Requirements

  • Excellent communication and interpersonal skills
  • Demonstrated experience in hospitality, retail, or fast food leading a team or strong Front Desk experience
  • Ability to multitask and maintain a positive attitude in a fast-paced environment
  • Computer literacy and ability to navigate company systems
  • At least 1 year of experience in a similar role

About Hilton

Hilton Hotels is a world-renowned hospitality brand offering extensive career development opportunities and a comprehensive training program. As a Front Desk Team Leader, you will be part of a dynamic team that values customer satisfaction and teamwork.



  • Sydney, New South Wales, Australia Hilton Hotels Full time

    Job Title: Front Desk Team LeaderAbout the Role:We are seeking a highly skilled and experienced Front Desk Team Leader to join our team at Hilton Hotels. As a Front Desk Team Leader, you will be responsible for mentoring and coaching the team of Front Office Agents, supervising Front Desk operations, and ensuring excellent customer service.Key...


  • Sydney, New South Wales, Australia Hilton Hotels Full time

    Lead the Way with HiltonAs a Front Desk Team Leader, you will be responsible for mentoring and coaching a team of Front Office Agents. Your passion for hospitality and customer service will shine through in this role.Key Responsibilities:Supervise Front Desk operations and train Team MembersWelcome and fulfill the check-in process for Guests and group...

  • Front Desk Team Lead

    4 weeks ago


    Sydney, New South Wales, Australia SOFITEL Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Sofitel Sydney Darling Harbour. As a Front Desk Supervisor, you will be responsible for leading the front desk team and ensuring that all guests receive exceptional service.Key Responsibilities:Lead the front desk team and...


  • Sydney, New South Wales, Australia SOFITEL Full time

    Sofitel Hotel Front Desk AmbassadorEstimated Salary: $55,000 - $65,000 per annum.About the Role:We are seeking a highly skilled and experienced Front Desk Ambassador to join our team at Sofitel Hotel. As a Front Desk Ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and...

  • Front Desk Ambassador

    2 weeks ago


    Sydney, New South Wales, Australia Asylum Seekers Center Full time

    Job Title: Front Desk AmbassadorAs a Front Desk Ambassador at the Asylum Seekers Center, you will play a vital role in ensuring a warm and welcoming experience for clients, supporters, and members of the community.The successful candidate will work as part of a team to manage the front desk, assist clients and staff with administrative tasks, and respond to...


  • Sydney, New South Wales, Australia IIQAF Full time

    At IIQAF, we are seeking a highly organized and detail-oriented Front Desk Coordinator to manage our front desk operations on a daily basis. As a key member of our team, you will be responsible for greeting and welcoming guests, directing visitors to the appropriate person and office, answering and screening incoming phone calls, and ensuring the reception...

  • Front Desk Lead

    1 day ago


    Sydney, New South Wales, Australia Marriott Full time

    Unlock Your Potential as a Front Desk LeadWe are seeking a highly skilled and charismatic individual to join our team as a Front Desk Lead. In this exciting role, you will have the opportunity to lead our Welcome and Whatever/Whenever teams, driving W's culture and delivering exceptional guest experiences.The successful candidate will be responsible for...


  • Sydney, New South Wales, Australia IIQAF Full time

    We are seeking a highly organized and customer-focused Front Desk Executive to play a vital role in providing an outstanding experience for our clients at IIQAF.Key ResponsibilitiesGreet and welcome all guests and visitors with a friendly and professional demeanor.Answer incoming telephone calls and direct them appropriately.Maintain a clean and organized...

  • Front Desk Ambassador

    14 hours ago


    Sydney, New South Wales, Australia SOFITEL Full time

    Company OverviewSofitel Sydney Darling Harbour is a luxurious hotel that offers an unforgettable experience for its guests. With 590 rooms and suites, four vibrant bars and restaurants, a stunning outdoor infinity pool, and a state-of-the-art gym, this hotel is the epitome of luxury.Job DescriptionWe are seeking a highly motivated and experienced Front Desk...


  • Sydney, New South Wales, Australia Marriott International Full time

    At Marriott International, we're looking for a skilled Front Desk Representative to join our team. As a key ambassador of our brand, you'll be responsible for delivering exceptional customer experiences to our guests.About the Role:Provide warm and welcoming service to guests, ensuring a seamless check-in and check-out process.Handle general enquiries and...

  • Front Desk Supervisor

    4 weeks ago


    Sydney, New South Wales, Australia SOFITEL Full time

    Job SummaryWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Sofitel Sydney Darling Harbour. As a key member of our front office team, you will be responsible for ensuring exceptional customer service and a seamless guest experience.Key Responsibilities:Supervise and coordinate front desk operations, including...

  • Front Desk Associate

    2 weeks ago


    Sydney, New South Wales, Australia Marriott International Full time

    At Four Points by Sheraton, we're looking for a talented Front Desk Associate to join our team. In this role, you'll be the first point of contact for our guests, providing a warm and welcoming experience from the moment they arrive.As a Front Desk Associate, you'll be responsible for handling check-ins and check-outs, responding to guest inquiries, and...


  • Sydney, New South Wales, Australia AFL Recruitment Full time

    Front Desk CoordinatorAre you a highly organized and efficient individual looking for a challenging role in a dynamic law firm? As a Front Desk Coordinator, you will be responsible for managing the front-of-house operations, providing exceptional customer service, and supporting the administrative team. Your key responsibilities will include answering and...


  • Sydney, New South Wales, Australia YHA Australia Full time

    About the RoleWe are seeking a dynamic and motivated individual to join our team as a Front Desk Representative. This role involves providing exceptional customer service to our guests, fostering a friendly and cheerful atmosphere, and responding to guest inquiries with knowledgeable local advice and recommendations.The ideal candidate will have previous...


  • Sydney, New South Wales, Australia Rydges Full time

    About Rydges North SydneyNestled between towering skyscrapers and heritage homes, just a stone's throw away from Sydney Harbour, Rydges North Sydney is an inner-city haven that's all about convenience, culture and comfort.Overview of EVTEVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and...


  • Sydney, New South Wales, Australia Asylum Seekers Center Full time

    Job SummaryWe are seeking a highly organized and communicative Front Desk Support Assistant to join our team at the Asylum Seekers Center. The successful candidate will be responsible for providing exceptional customer service, managing the front desk, and assisting clients and staff with administrative tasks.Key ResponsibilitiesWelcoming clients and...


  • Sydney, New South Wales, Australia CPB Contractors Full time

    About UsCPB Contractors is a leading contractor and the largest infrastructure construction company in our region, part of the CIMIC Group. We are proud to be constructing Australia's future collaboratively with our partners and clients.Careers at CPB ContractorsWe hire for careers, not project life. With over 50 major infrastructure projects in delivery...


  • Sydney, New South Wales, Australia YHA Australia Full time

    We are seeking a motivated and proactive individual with an engaging personality to enhance our front desk and housekeeping teams. Our ideal candidate will provide exceptional guest service, maintain the property's immaculate condition, and support the esteemed standards associated with YHA properties.About the role:The successful candidate will be...


  • Sydney, New South Wales, Australia SOFITEL Full time

    About Sofitel Sydney Darling HarbourWe are a luxury hotel that blends French Art de Vivre and local culture, providing exceptional experiences for our guests.Our team is committed to creating an energizing, rewarding, and exciting work environment.About the RoleThis is an exciting opportunity to join our front desk team as a Luxury Front Desk Professional....


  • Sydney, New South Wales, Australia Tideri Jobbörse Full time

    Be a Part of Our Legacy of Exceptional ServiceAt Accor Hotels, we're committed to delivering an unforgettable experience for our guests. As a Seasonal FT Front Desk Agent, you'll be the first point of contact for our valued guests, creating a warm and welcoming atmosphere from the moment they arrive.What We Offer: Competitive hourly rate of $24.02 Incentive...