Front Desk Representative
2 weeks ago
At Accor Hotels, we're committed to delivering an unforgettable experience for our guests. As a Seasonal FT Front Desk Agent, you'll be the first point of contact for our valued guests, creating a warm and welcoming atmosphere from the moment they arrive.
What We Offer:
Competitive hourly rate of $24.02
Incentive bonuses up to $2,500 per month
Employee travel program offering discounted rates in Fairmont's and Accor worldwide
Parking/Commuting Discounts
Paid meal breaks with complimentary meals served in our Staff Dining room
Learning programs through our Academies
Medical, dental, vision insurance available for all full-time colleagues and their families. Additional supplemental insurance available.
401K Retirement plans with a 4% match for all colleagues
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference through our Corporate Social Responsibility activities
Fun, elegant atmosphere with amazing colleagues
Key Responsibilities:
Provide a warm and friendly welcome to guests, ensuring a positive first impression of the hotel
Efficiently handle check-in and check-out procedures, maintaining accuracy and attention to detail
Assist guests with inquiries, requests, and reservations, providing information about hotel facilities, services, and local attractions
Qualifications:
Must hold valid authorization to work in the US
Previous experience as a front desk agent or in a customer service role is preferred
Knowledge of hotel reservation systems and basic computer skills preferred
Ability to work a flexible schedule, including evenings, weekends, and holidays
Physical requirements include: constant standing, walking, bending, and twisting. Must be able to lift at least 20 lbs
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