Front Desk Representative

3 weeks ago


Sydney, New South Wales, Australia YHA Australia Full time
About the Role

We are seeking a dynamic and motivated individual to join our team as a Front Desk Representative. This role involves providing exceptional customer service to our guests, fostering a friendly and cheerful atmosphere, and responding to guest inquiries with knowledgeable local advice and recommendations.

The ideal candidate will have previous experience in front desk reception, customer service in an accommodation setting, and excellent communication skills, both verbal and written. They will also be flexible and able to work well under pressure, with a willingness to learn and grow with our organization.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their inquiries and resolving any concerns or disputes
  • Foster a friendly and cheerful atmosphere, ensuring a pleasant stay for our guests
  • Manage efficient check-ins and check-outs, and provide vital information to guests
  • Work collaboratively with the team to achieve our goals and objectives
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional development and career growth
  • A competitive salary and benefits package
  • A fun and inclusive team culture
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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