Hamilton Island Sales Consultant

3 days ago


Sydney, New South Wales, Australia Hamilton Island Enterprises Full time
About Hamilton Island Enterprises

Hamilton Island Enterprises is a leading tourism company based in the heart of Australia's Whitsunday Islands.

Job Summary

We are currently seeking an experienced and highly motivated Sales Agent to join our Contact Centre team. As a Sales Agent, you will be responsible for generating revenue by selling accommodation packages, tours, and ancillary services to our valued customers.

About the Role
  • You will be working within a fast-paced contact centre environment, providing exceptional customer service to clients via phone, email, and online chat.
  • As a key member of our sales team, you will be responsible for quoting and booking accommodation packages, promoting the sale of packages which include tours, activities, and dining to maximise yield.
Key Responsibilities
  • Provide expert advice to customers on accommodation options and tailor a unique experience for each guest.
  • Meet or exceed monthly sales targets through effective upselling and cross-selling techniques.
  • Work collaboratively with other departments to ensure seamless delivery of our products and services.
  • Develop and maintain strong relationships with customers to drive repeat business and referrals.
Requirements
  • Previous experience in a sales role, preferably in a contact centre environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues at all levels.
  • Strong product knowledge and ability to provide expert advice to customers.
  • Ability to work in a fast-paced environment and meet deadlines.
Benefits
  • A competitive salary range of AU$60,000 - AU$80,000 per annum, depending on experience.
  • Ongoing training and development opportunities to help you grow your career.
  • A dynamic and supportive work environment that encourages teamwork and collaboration.

AU$70,000



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