Current jobs related to Customer Service Team Lead - Parramatta Park, Queensland - Oryx People Automotive

  • Sales and Service Team Lead

    4 weeks ago

    Parramatta Park, Queensland, Australia PETER ALEXANDER Full time

    About the OpportunityWe are seeking a driven individual to fill the role of Sales and Service Team Lead in our Sydney store.This is a full-time position requiring 38 hours per week with availability over weekends, late night trading hours and public holidays.The successful candidate will be responsible for working alongside the Store Manager to maximize...

  • Customer Service Team Lead Position

    4 weeks ago

    Parramatta Park, Queensland, Australia Oryx People Automotive Full time

    **Global Automotive Industry Leader Seeks Experienced Customer Service Manager**We are a renowned global powerhouse in the automotive and industrial tool industry, committed to innovation, quality, and customer satisfaction.This is a rare opportunity to join our organisation and drive the growth of our small Customer Service team. As Candidate for Senior...

  • Customer Service Specialist: Finance Team

    1 month ago

    Parramatta Park, Queensland, Australia Australian Unity Full time

    About the OpportunityA fulfilling full-time opportunity is available within our Home Health Finance Team.As a Customer Service Specialist, you will play a crucial role in collecting and reconciling payments whilst ensuring effective business with individual clients, funders, and government organisations.This position comes with hybrid work options: 3 days in...

  • Customer Service Leader

    1 month ago

    Parramatta Park, Queensland, Australia Michael Page Full time

    The role of Customer Service Manager at Michael Page involves leading a high-performing team of customer service representatives to ensure exceptional service delivery. Key responsibilities include team leadership, performance monitoring, customer satisfaction, process improvement, problem resolution, reporting, collaboration, technology utilisation, and...

  • Bathware Sales Team Lead

    4 weeks ago

    Parramatta Park, Queensland, Australia Vendito Full time

    Vendito is seeking a seasoned Bathware Sales Team Lead to lead our team in Parramatta. This is an exciting opportunity for a customer-focused professional to drive sales, manage a team of sales associates, and ensure exceptional customer experiences.Job OverviewWe are a leading supplier of high-quality bathware, committed to providing innovative products and...

  • Customer Service Advocate

    4 weeks ago

    Parramatta Park, Queensland, Australia Charterhouse Full time

    About the Role:We are seeking a highly motivated Customer Service Representative to join our dynamic team at Charterhouse. As a key member of our customer contact centre, you will play a vital part in delivering exceptional service across various channels by responding to customer enquiries and providing solutions that enhance the customer experience.Key...

  • Customer Service Specialist

    4 weeks ago

    Parramatta Park, Queensland, Australia Synaco Global Recruitment Full time

    About the RoleWe are seeking a detail-oriented and customer-focused professional to join our team as a Customer Care Representative. As a key player in our Customer Service team, you will be responsible for delivering exceptional service to both internal and external clients.With at least 2+ years of experience in managing high-volume calls and interacting...

  • Restaurant Team Lead

    4 weeks ago

    Parramatta Park, Queensland, Australia Mad Mex Full time

    We are seeking a highly motivated and charismatic Restaurant Team Lead to join our Mad Mex Familia. As a key member of our team, you will be responsible for ensuring seamless service delivery during your shifts. Your leadership skills, work ethic, and passion for Mexican food will shine through in this exciting role.**About Us**Mad Mex is Australia's leading...

  • Restaurant Team Lead

    1 month ago

    Parramatta Park, Queensland, Australia Grill'd Full time

    **About Us**Grill'd is a leading Australian restaurant chain with over 160 locally-minded restaurants across the country and international expansion plans. We're dedicated to serving high-quality food while promoting environmental and community consciousness.**Job Summary**We're seeking an experienced Restaurant Team Lead to join our team in Western Sydney,...

  • Customer Service Representative

    1 month ago

    Parramatta Park, Queensland, Australia JACQUI E Full time

    About The Just GroupWe are a leading Australian grown Retail Group, inclusive of 7 brands.What We OfferA competitive salary of $50,000 per year, with opportunities for advancement and professional growthIn-store coaching and comprehensive training plans to develop your skills in fashion styling and customer serviceInternal career opportunities across our 7...

  • Customer Service Coordinator

    1 month ago

    Parramatta Park, Queensland, Australia Matrix Education Full time

    At Matrix Education, we are seeking a Customer Service Representative to join our team at one of our Sydney campuses.The successful candidate will provide exceptional customer service and support to our clients, while also contributing to the continuous improvement of our processes to meet their needs.We offer competitive remuneration rates of $25-$35 per...

  • Customer Service Leadership Opportunity

    4 weeks ago

    Parramatta Park, Queensland, Australia Myer Full time

    Job Overview">Myer is a leading department store in Australia, known for its commitment to customer service and community involvement. As the Customer Service Manager at Myer Parramatta, you will have the opportunity to lead a team of sales and service professionals and drive business results.">About the Role">The ideal candidate will have previous...

  • Retail Store Team Lead

    4 weeks ago

    Parramatta Park, Queensland, Australia Kathmandu Full time

    Retail Store Team LeadThis role is a key position within our team, responsible for supporting the Store Manager in the successful and efficient running of the store.As a Retail Store Team Lead at Kathmandu Castle Towers, you will be expected to:Support the Store Manager to operate an effective and profitable storeAssist in developing and fostering a...

  • Customer Service and Sales Director

    4 weeks ago

    Parramatta Park, Queensland, Australia Myer Full time

    About Myer">At Myer, we believe in creating a workplace where you can thrive. As a leading Australian retailer, we're committed to delivering exceptional customer experiences and building long-lasting relationships with our customers.About the RoleAs Customer Service and Sales Director at Myer Parramatta, you will lead our Service & Selling teams to achieve...

  • Customer Service Ambassador

    4 weeks ago

    Parramatta Park, Queensland, Australia Costco Wholesale Full time

    Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our Food Court team as a Food Court Team Member.This is a part-time position requiring a minimum of 24 hours per week. The successful candidate will be required to work a rotating roster, including weekends, with shifts starting from 6am or finishing as late as 10pm.The...

  • IT Support Team Lead

    4 weeks ago

    Parramatta Park, Queensland, Australia Datacom Full time

    Datacom, a leading provider of Information Technology professional services in Australia and New Zealand, is seeking an experienced IT Support Team Lead to join our team.**Job Title:** IT Support Team Lead - Innovation Expert**Estimated Salary:** $120,000 - $150,000 per annum, depending on experienceWe are looking for a skilled and innovative IT Support Team...

  • Outdoor Team Lead for Castle Towers

    4 weeks ago

    Parramatta Park, Queensland, Australia Kathmandu Full time

    About KathmanduKathmandu is a leading global outdoor lifestyle brand with a passion for the outdoors.We're on a mission to improve the wellbeing of the world by getting more people outdoors, because nature has a positive transformative effect on us all.The Role: Assistant Store Manager at Castle Towers KathmanduAs an Assistant Store Manager at Castle Towers...

  • Customer Service Advocate

    4 weeks ago

    Parramatta Park, Queensland, Australia Charterhouse Full time

    About the Role:We are seeking a motivated and dedicated Customer Service Representative to join our dynamic team at Charterhouse. As a key member of our customer contact centre, you will play a crucial part in delivering exceptional service across various channels by responding to customer enquiries, providing solutions, and enhancing the customer...

  • Customer Service Representative

    4 weeks ago

    Parramatta Park, Queensland, Australia Randstad Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer service in a fast-paced contact centre environment.Key ResponsibilitiesCustomer Service: Provide high-quality customer service through strong communication and problem-solving skills.Enquiry...

  • Transformational Customer Experience Lead

    4 weeks ago

    Parramatta Park, Queensland, Australia City of Parramatta Full time

    The City of Parramatta is undergoing a period of unprecedented growth and transformation, presenting a once-in-a-generation opportunity to shape the city's future and ensure its sustainability.This role offers the chance to lead our Customer Experience Transformation Plan, overseeing a major cross-organisational project designed to elevate customer...

Customer Service Team Lead

2 months ago

Parramatta Park, Queensland, Australia Oryx People Automotive Full time

About the Role

We are seeking a highly skilled Customer Service Team Lead to join our team at Oryx People Automotive. As a key member of our operations team, you will be responsible for leading our Customer Service and Administration teams to meet service and budget goals.

Key Responsibilities

  • Lead Customer Service and Administration teams to meet service and budget goals.
  • Provide training and support to improve team skills and system knowledge.
  • Continuously enhance customer service processes for quality order handling.
  • Implement effective customer communication strategies for service and issue resolution.
  • Ensure accurate, timely order processing and follow-up for quotes, orders, and invoices.
  • Handle product availability, pricing, and technical information requests efficiently.
  • Use ERP reporting to track and improve KPI achievement.
  • Monitor and resolve customer complaints promptly.
  • Adhere to health and safety protocols, including audits and training.

About You

  • Minimum of 5 years previous experience in a Customer Service environment, working at 2IC level or above.
  • Proven experience managing, coaching, training and developing teams.
  • Technically savvy with the ability to adapt to new ways of working, and a curious mindset always looking for ways to improve current processes and practices.
  • Strong stakeholder management, analytical thinking and conflict resolutions skills.
  • Strong organisational and time management skills.
  • Proficient in the MS Office Suite and experience utilising ERP databases.
  • Understanding of the logistics flow from manufacturing, invoicing to shipping would be beneficial.
  • Previous experience in retail, automotive or franchisee businesses preferred but not essential.

What We Offer

We offer a competitive salary package and the opportunity to be part of a close-knit team within a supportive company culture. If you are a motivated and experienced Customer Service professional looking for a new challenge, please submit your CV clearly demonstrating your achievements and suitability for the position.