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Client Service Advisor

2 months ago


Rockhampton, Queensland, Australia Jobs via eFinancialCareers Full time
Service Specialist Role Overview

We are looking for a dedicated **Service Specialist** to become part of our esteemed National Team, which excels in providing top-tier risk management solutions tailored for mid-market clients. Our organization boasts a robust presence throughout Australia, with representation in every State capital and a comprehensive regional branch network.

In the capacity of a **Service Specialist**, your primary duty will be to support Client Managers in achieving their objectives and budgetary targets. This position is heavily customer-oriented, encompassing the entire renewal process, the preparation of quotations and placement slips, submission of reports, correspondence, and various administrative tasks.

This role is ideal for individuals eager to embark on a career in insurance within a dynamic, fast-paced, and collaborative setting.

Essential Skills and Experience

The ideal candidate will possess the following qualifications:

  1. Exceptional Customer Service Orientation
  2. Highly organized with outstanding time management capabilities
  3. Proficient in computer applications, particularly the Microsoft Office Suite
  4. Meticulous attention to detail and ability to adhere to strict deadlines
  5. Prior experience in the Insurance Industry or Financial Services is advantageous
Our Commitment to Employee Support

Alongside a comprehensive benefits package, we promote a diverse workforce. Our agile and inclusive environment empowers you to manage your well-being and work-life balance, ensuring you can perform at your best. Additionally, all employees are entitled to two **Global Wellbeing Days** each year, encouraging personal time for self-care. We offer various flexible working arrangements, recognizing that flexibility extends beyond just the workplace.

Our culture of continuous learning motivates and equips you to learn, share, and grow, enabling you to reach your full potential. At our company, you will feel more connected, relevant, and valued.

We are committed to providing reasonable accommodations for individuals with disabilities during the job application or interview process, as well as for essential job functions and benefits in accordance with applicable laws.

We value an innovative and diverse workplace where all employees feel empowered to be their authentic selves. We take pride in being an equal opportunity employer.

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