Customer Service Representative
2 weeks ago
We are seeking an experienced Customer Service Representative to join our team. This is a fast-paced role that requires excellent communication skills and attention to detail.
About the RoleThe successful candidate will be the first point of contact for customers via phone and email, providing support and information to resolve enquiries, track details, and handle complaints.
Key Responsibilities- Respond to customer enquiries via phone and email.
- Provide customers with support and information to resolve their issues.
- Handle customer complaints and concerns in a professional manner.
- Communicate clearly and concisely to ensure customers understand the information provided.
- Offer accurate information on products, services, policies, and procedures.
- Keep customers informed about the status of their issues and enquiries.
- Maintain accurate and up-to-date records of all customer interactions.
- Prior experience in a high-volume customer service role, preferably phone-based.
- Strong problem-solving skills and ability to provide solutions.
- Capacity to handle high volumes of customer enquiries via phone and email.
- Proven excellent written and verbal communication skills.
- Ability to work independently and as part of a team, demonstrating composure and resilience under pressure.
- A current National Police check and medical certificate may be required.
The estimated salary for this role is around $60,000 - $80,000 per annum, depending on experience and qualifications.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
1 week ago
Adelaide, South Australia SA Health Full timeSA Health is seeking an enthusiastic and customer-focused individual to join our team as a Customer Service Representative in our Contact Centre. In this role, you will be responsible for delivering exceptional customer service by responding to customer inquiries via phone and e-channels, resolving complaints and disputes, and communicating with internal...
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Adelaide, South Australia Rentokil Initial Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Rentokil Initial. This role will see you utilise your previous customer service experience to build strong relationships with our clients, provide exceptional support, and drive customer retention.This role is focused on delivering outstanding customer experiences and driving...
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Customer Service Representative
4 weeks ago
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Customer Service Representative
1 month ago
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