Luxury Guest Services Leader

1 week ago

Sydney, New South Wales, Australia beBeeGuest Full time $90,000 - $120,000
Key Role Summary

The Key Concierge Team Member will lead and supervise a dedicated group of front office staff to ensure exceptional guest service, operational excellence and luxury experience.

Responsibilities:
  • Manage the key team operations to provide top-tier concierge services.
  • Develop strong local knowledge to offer personalized guest experiences.
  • Lead by example to drive high-performing teams and excellent outcomes.
  • Ensure smooth guest transportation logistics.
  • Maintain accurate records and compliance with company policies.
Requirements:
  • A minimum of 2 years in a leadership role within a luxury hotel or equivalent environment.
  • Proven ability to develop strong relationships and motivate teams.
  • Excellent communication skills, including verbal and written English.
  • High level of attention to detail and organizational skills.
  • Familiarity with hotel systems, guest services, and operational management.
Working Environment:

A dynamic and engaging working environment that encourages teamwork, growth and development.

Benefits:
  • Competitive salary package.
  • Ongoing training and development opportunities.
  • Access to global career opportunities.
  • Team discounts across partnering businesses.
What We Offer:

World-class training, career growth opportunities and a comprehensive benefits package.

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