Administrative Coordinator

3 weeks ago


Mount Gambier, South Australia Matthews Hospitality Full time

We are seeking an experienced Administrative Coordinator to join our team at Matthews Hospitality Group in Mount Gambier, South Australia.

As an Administrative Coordinator, you will be responsible for providing administrative support to the Venue Manager, maintaining accurate records, and ensuring seamless communication with guests, suppliers, and head office.

This is a fantastic opportunity to work in a dynamic environment, develop your skills, and contribute to the success of our hospitality business.

About the Role
  • Salary: $25-30 per hour (estimated based on industry standards)
  • Location: Mount Gambier, South Australia
  • Type: Casual or Part-time (Fixed-term Maternity Leave Contract)

Key Responsibilities:

  • Banking & Financial Administration:
  • • Verify hotel POS takings and prepare cash for banking.
  • • Maintain accurate cash handling, stock, and till procedures.
  • • Record banking amounts in spreadsheets and report any discrepancies.
  • • Monitor safe balances and report variances in line with hotel policy.
  • • Prepare petty cash vouchers and assist with financial reporting.
  • Communication & Coordination:
  • • Manage email correspondence with head office, suppliers, and guests.
  • • Respond professionally to inquiries, reviews, and requests.
  • • Handle incoming and outgoing mail and ensure timely communication with all stakeholders.
  • General Administration:
  • • Provide administrative support to the Venue Manager.
  • • Maintain filing systems and manage office supplies.
  • • Answer calls, take messages, and redirect inquiries as appropriate.
  • • Assist in planning promotions and marketing activities.
  • Accommodation & Bookings:
  • • Oversee reservation systems to ensure smooth guest experiences.
  • • Adjust daily rates based on occupancy and market demand per management guidelines.
  • • Ensure compliance with WHS policies and maintain inventory supplies.

Requirements:

  • Admin, banking, and computer literacy
  • Accommodation and guest service experience
  • Good time management and attention to detail
  • Availability on weekdays, hours flexible
  • Weekends and public holidays are not required


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