Hotel and Accommodation Admin

1 week ago

Mount Gambier, Australia Matthews Hospitality Full time

Mount Gambier Hotel - Mount Gambier 5290

Are you detail-oriented, organised, and a skilled communicator? We're looking for a Hotel Banking and Office Administrator who thrives in a dynamic environment, excels at financial tasks, and can support accommodation guests and the management team. 

Role: Hotel/Accommodation Admin 

Reports to: Venue Manager

Location: Mount Gambier Hotel 

Employment Type: Casual or Part-time (Fixed-term Maternity Leave Contract)

Hours: 15 to 25 per week; times are flexible, e.g. Mon-Fri 9am to 2pm. 

Banking & Financial Administration: 

  • Verify hotel POS takings and prepare cash for banking.
  • Maintain accurate cash handling, stock, and till procedures.
  • Record banking amounts in spreadsheets and report any discrepancies.
  • Monitor safe balances and report variances in line with hotel policy.
  • Prepare petty cash vouchers and assist with financial reporting.

Communication & Coordination: 

  • Manage email correspondence with head office, suppliers, and guests.
  • Respond professionally to inquiries, reviews, and requests.
  • Handle incoming and outgoing mail and ensure timely communication with all stakeholders.

General Administration: 

  • Provide administrative support to the Venue Manager.
  • Maintain filing systems and manage office supplies.
  • Answer calls, take messages, and redirect inquiries as appropriate.
  • Assist in planning promotions and marketing activities.

Accommodation & Bookings: 

  • Oversee reservation systems to ensure smooth guest experiences.
  • Adjust daily rates based on occupancy and market demand per management guidelines.
  • Ensure compliance with WHS policies and maintain inventory supplies.

What We’re Looking For: 

  • Exceptional written and verbal communication skills, with attention to detail.
  • Proficiency in banking and financial basics, including spreadsheet management.
  • High competency in Microsoft Office applications (Excel, Word, Outlook).
  • Strong organisational and time-management skills.
  • A customer-focused mindset with a professional approach to guest interactions.

Why Matthews Hospitality Group?

As part of the Matthews Hospitality Group, you’ll enjoy a comprehensive range of benefits designed to support your professional growth, well-being, and work-life balance:

  • Career Development: Access to leadership training, ongoing professional development, and opportunities for career progression within a supportive family-owned business
  • Health & Well-being: Discounted gym memberships along with access to Bupa Health Plans to prioritise your physical and mental health
  • Meal Benefits: On-site meal account plus a 40% discount on meals across all our hotels in South Australia and additional perks.
  • Sustainability Initiatives: Join an organisation that contributes to reducing our environmental impact through eco-friendly practices and local sourcing.
  • Financial Perks: Benefit from our positive salary packaging options, including novated leasing and superannuation support, allowing you to maximise your take-home pay
  • Employee Wellness: With accredited Mental Health First Aiders in every hotel, you can access various mental health support services to ensure a positive work environment.

Essential:

  • Admin, banking, and computer literacy
  • Accommodation and guest service experience
  • Good time management and attention to detail
  • Availability on weekdays, hours flexible
  • Weekends and public holidays are not required 

How to apply: 

If you're ready to excel in a pivotal administrative role, apply today

Mount Gambier 

SA 5290

  • Hotel and Accommodation Admin

    1 week ago

    Mount Gambier, Australia Matthews Hospitality Full time

    Are you detail-oriented, organised, and a skilled communicator? We're looking for a Hotel Banking and Office Administrator who thrives in a dynamic environment, excels at financial tasks, and can support accommodation guests and the management team.  Role: Hotel/Accommodation Admin Reports to: Venue ManagerLocation: Mount Gambier Hotel Employment Type:...

  • Administrative Support Specialist

    5 days ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    We are seeking a highly skilled Administrative Support Specialist to join our team at the Mount Gambier Hotel in South Australia. As an integral part of our operations, you will play a crucial role in ensuring the smooth functioning of our hotel and accommodation services.This exciting opportunity offers a chance to work in a dynamic environment where you...

  • Administrative Support Professional

    1 week ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    Job Summary:We are seeking an experienced Administrative Support Professional to join our Hotel Operations team in Mount Gambier, South Australia. This is a fantastic opportunity to work in a dynamic and fast-paced environment where you will be responsible for providing exceptional administrative support to the Venue Manager and other members of the hotel...

  • Hotel Operations Director

    2 weeks ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    Unlock Your Potential as a Hotel Operations DirectorWe are seeking a highly motivated and experienced Hotel Operations Director to join our team at the Mount Gambier Hotel, part of Matthews Hospitality Group.About the Role:Leverage your leadership skills to drive business growth and exceptional customer experiences in a fast-paced hotel environment.Oversee...

  • Hotel Operations Manager

    2 weeks ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    About the RoleWe are seeking a highly skilled and experienced Venue Manager to lead our Mount Gambier Hotel team. In this pivotal role, you will be responsible for driving business growth, exceeding KPIs, and taking the hotel to new heights.This is a unique opportunity to work with Matthews Hospitality Group, a family-owned business committed to its people,...

  • Hotel Operations Manager

    1 month ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    Job Title: Hotel Operations ManagerJob Summary: We are seeking a highly skilled Hotel Operations Manager to lead our team at Mount Gambier Hotel. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional customer service, and driving business growth.Key...

  • Hotel Operations Manager

    1 month ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    Hotel Manager Job DescriptionWe are seeking a highly motivated and experienced Hotel Manager to lead our team at Mount Gambier Hotel. As a key member of our management team, you will be responsible for driving business growth, exceeding KPIs, and maintaining exceptional service standards.Key Responsibilities:Strategic Leadership: Lead, mentor, and inspire...

  • Hotel Operations Manager

    4 weeks ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    Hotel Manager Job DescriptionAt Matthews Hospitality, we are seeking a highly skilled Hotel Manager to lead our Mount Gambier Hotel team. As a key member of our management team, you will be responsible for driving business growth, exceeding KPIs, and delivering exceptional customer experiences.Key Responsibilities:Strategic Leadership: Lead, mentor, and...

  • Hotel Operations Manager

    4 weeks ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    Lead the Mount Gambier Hotel to New HeightsAt Matthews Hospitality Group, we are seeking a visionary leader to spearhead operations at the Mount Gambier Hotel. As a highly motivated Venue Manager, you will drive exceptional business growth, exceed KPIs, and take the hotel to new heights.Key Responsibilities:Strategic Leadership: Lead, mentor, and inspire...

  • Hotel Operations Director

    2 weeks ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    We are seeking a seasoned Hotel Manager to lead our Mount Gambier property and drive business growth. As a key member of the Matthews Hospitality team, you will be responsible for overseeing all hotel operations, including front office, food and beverage, and housekeeping.Key ResponsibilitiesStrategic Leadership: Inspire and motivate your team to deliver...

  • Hotel Operations Manager

    3 weeks ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    Key Responsibilities:As a Venue Growth Director at Matthews Hospitality Group, you will lead the operational and strategic growth of the Mount Gambier Hotel. This role requires a customer-centric approach, driving exceptional service quality and revenue growth through innovative promotions and local partnerships.Key Areas of Responsibility:Strategic...

  • Hotel Manager

    1 month ago

    Mount Gambier, Australia Matthews Hospitality Full time

    Mount Gambier Hotel - Mount Gambier 5290Are you an experienced leader ready to take on a pivotal role in a renowned venue and drive exceptional business growth?At Mount Gambier Hotel, we are looking for a highly motivated Venue Manager to spearhead operations, exceed KPIs, and take the hotel to new heights. This is a unique opportunity to work with Matthews...

  • Hotel Manager

    1 month ago

    Mount Gambier, Australia Matthews Hospitality Full time

    Are you an experienced leader ready to take on a pivotal role in a renowned venue and drive exceptional business growth?At Mount Gambier Hotel, we are looking for a highly motivated Venue Manager to spearhead operations, exceed KPIs, and take the hotel to new heights. This is a unique opportunity to work with Matthews Hospitality Group, a family-owned...

  • Hotel Operations Director

    2 weeks ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    About the RoleWe are seeking an experienced Venue/Hotel Manager to spearhead operations at the Mount Gambier Hotel.This is a unique opportunity to work with Matthews Hospitality Group, a family-owned business committed to its people, sustainability, and community engagement.Key Areas of ResponsibilityStrategic Leadership: Lead, mentor, and inspire department...

  • Hotel Operations Director

    2 weeks ago

    City Of Mount Gambier, Australia Matthews Hospitality Full time

    About the Role:We are seeking a visionary leader to drive exceptional business growth at the Mount Gambier Hotel. As a key member of our team, you will oversee all hotel operations, including kitchen, bar, restaurant, functions, accommodation, gaming, and bottleshop departments.Key Responsibilities:Strategic Leadership: Lead, mentor, and inspire department...

  • Hotel Director

    7 days ago

    City Of Mount Gambier, Australia Everi Pty Full time

    Lead the Mount Gambier Hotel to New HeightsWe are seeking a highly motivated and experienced Venue Manager to spearhead operations at our renowned hotel, exceeding KPIs and driving business growth.This is a unique opportunity to work with Matthews Hospitality Group, a family-owned business committed to its people, sustainability, and community engagement.As...

  • Renowned Hospitality Leader Wanted for Hotel Management

    8 hours ago

    City Of Mount Gambier, Australia Everi Pty Full time

    We are seeking a highly motivated and experienced Venue Manager to lead the operations of Mount Gambier Hotel in South Australia. With a strong focus on exceptional customer experiences, business growth, and financial management, this role presents a unique opportunity to spearhead our hotel's success.About the RoleAs a seasoned hospitality leader, you will...

  • Hospitality Professional

    1 week ago

    Mount Gambier, South Australia Mohindra Accomodations Pty Ltd TA Blue Lake Motel Full time

    Company OverviewWe are a dynamic and growing hospitality team at Blue Lake Motel, providing excellent service to our guests in a vibrant and busy environment. Our 28 en-suite rooms are equipped with modern amenities, including air conditioning, heating, microwave, toaster, refrigerator, and tea and coffee making facilities.SalaryThe successful candidate will...

  • Administrative Support Specialist

    1 week ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    Hotel and Accommodation Administrator OpportunityWe are seeking a highly skilled Hotel and Accommodation Administrator to join our team at Mount Gambier Hotel in South Australia. This is a fantastic opportunity for an individual who is detail-oriented, organised, and possesses excellent communication skills.About the Role:The successful candidate will be...

  • Senior Hospitality Operations Manager

    3 weeks ago

    Mount Gambier, South Australia Matthews Hospitality Full time

    Hiring a Venue Manager for Exceptional Business GrowthThe Mount Gambier Hotel, part of Matthews Hospitality Group, is seeking a highly motivated Venue Manager to drive exceptional business growth and spearhead operations. This is a unique opportunity to work in a renowned venue and lead a team of 60 to 65 staff members.Key Responsibilities:Strategic...