Careers in Workers' Compensation Claim Management

4 weeks ago


Melbourne, Victoria, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

At Allianz Australia Services Pty Ltd, we're dedicated to delivering exceptional customer experiences and supporting injured workers with their recovery from workplace injuries.

We currently have opportunities for talented individuals to join our team as Case Managers in Melbourne. This role is perfect for those passionate about customer service and committed to providing a positive experience for our customers.

The successful candidate will undergo an 8-week comprehensive training program, consisting of face-to-face training, online learning, and one-on-one coaching support. This program will equip them with the necessary skills to manage entitlements to medical treatment and weekly payments, effectively communicate with customers, and facilitate return-to-work activities for injured workers and their employers.

As a Case Manager, you will be responsible for supporting injured workers throughout their recovery journey, providing them with the necessary resources and information to ensure they receive the best possible outcome. Your high level of organisational and time management skills will enable you to manage multiple cases efficiently, while your strong communication skills will help you build rapport with customers and colleagues alike.

This is a full-time opportunity, working Monday to Friday 8:30am-5:00pm. You will be part of a supportive and open-minded team that genuinely focuses on customer outcomes. Our company values diversity and inclusion, and we are committed to fostering an environment where everyone can thrive and reach their fullest potential.

An estimated salary range for this position is AU$60,000 - AU$80,000 per annum, depending on experience and qualifications.


  • Claims Administrator

    1 month ago


    North Melbourne, Victoria, Australia Visy Full time

    Job Description for Claims AdministratorThe Claims Administrator role at Visy is a critical position within the Claims team. The successful candidate will be responsible for assisting the National Claim Administrator in completing Workers' Compensation and Personal Injury Insurance (WPII) claims administration for all states.Key Responsibilities:Respond...


  • Melbourne, Victoria, Australia Gallagher Bassett Full time

    Explore a fulfilling career as a Compensation Claims Specialist at Gallagher Bassett, where you'll play a vital role in guiding individuals through the workers' compensation process. With a focus on delivering exceptional customer service and ensuring fair outcomes, this position offers a unique opportunity to make a positive impact.About UsGallagher Bassett...


  • Melbourne, Victoria, Australia Gallagher Full time

    Job SummaryWe are seeking a skilled Compensation Claims Processor to support our Payments Team. This role involves processing invoices and weekly payments for Injured workers, Employers, and Treating Health Providers. As a key member of GB's payments team, you will acquire valuable skills and experience with a view to progressing in your Worker's...

  • Claims Expert

    4 weeks ago


    Melbourne, Victoria, Australia Gallagher Full time

    About GallagherWe're a leading global insurance brokerage, dedicated to providing exceptional services to our clients.OverviewGallagher's team is renowned for its collaborative and innovative environment, celebrating individual development and growth. As a Technical Manager with us, you'll be part of a dynamic team that fosters a culture of learning,...


  • Melbourne, Victoria, Australia Kennedy Reid Full time

    Key ResponsibilitiesManage a portfolio of up to 55 injured workers, providing end-to-end support and guidance throughout the claims process.Liaise with internal stakeholders to ensure seamless communication and collaboration.Make informed liability decisions on claims and effectively communicate outcomes to relevant parties.Coordinate medical treatment as...


  • Melbourne, Victoria, Australia Gallagher Bassett Full time

    Established in 1927, Gallagher Bassett is a leading provider of claims services and solutions. As a Claims Accounts Officer, you will be part of our Payments Team, working on a part-time basis (2 days per week). This role offers a unique opportunity to develop your skills and experience, with the potential for career advancement in the worker's compensation...


  • Melbourne, Victoria, Australia Gallagher Bassett Full time

    OverviewGallagher Bassett is a leading provider of career development opportunities for its people. We offer flexible and hybrid working arrangements, including Work from Home options, to ensure our employees can maintain a healthy work-life balance.As an Eligibility Team Manager at Gallagher Bassett, you will be responsible for leading a dynamic team of...


  • Melbourne, Victoria, Australia Gallagher Bassett Full time

    About the RoleAs a Technical Claims Specialist, you will be responsible for providing technical and legislative claims expertise to support the effective management of workers' compensation claims. Your unique skillset will be pivotal in coaching and mentoring claims staff on complex claims matters.Key Responsibilities:Expert Application: Utilize your...


  • Melbourne, Victoria, Australia EML (Employers Mutual Limited) Full time

    About the OpportunityWe are seeking a dedicated professional to join our Recovery and RTW Team as a Case Manager. In this role, you will have the opportunity to make a positive impact on someone's life every day.Job DescriptionThis is a challenging and rewarding role that requires strong customer service skills, excellent time management, and the ability to...


  • Melbourne, Victoria, Australia Amazon Australia Company Pty Ltd Full time

    About the RoleWe are seeking an experienced Compensation Claims Specialist to join our team in Melbourne, VIC, AUS. In this role, you will be responsible for providing exceptional support and care to our associates, as well as partnering with internal stakeholders to develop a recovery at-work culture.Key ResponsibilitiesAct as the point of notification and...

  • Claims Manager

    3 weeks ago


    Melbourne, Victoria, Australia EML (Employers Mutual Limited) Full time

    About the OpportunityWe are seeking a highly motivated Claims Manager to join our team in Geelong. As part of our diverse team, you will play a vital role in supporting injured workers to recover from workplace injury and return to work.Key Responsibilities:Manage a portfolio of workers compensation claims, providing exceptional service and support to...


  • Melbourne, Victoria, Australia Gallagher Bassett Full time

    We are seeking a highly skilled Technical Claims Specialist to join our team at Gallagher Bassett. As a member of our growing workforce, you will play a vital role in guiding individuals through the claims process and ensuring they receive the best possible outcomes for their health and wellbeing.This is an excellent opportunity for experienced professionals...


  • Melbourne, Victoria, Australia Employers Mutual Management Pty Ltd Full time

    About EMLEML is a leading Workers Compensation and Personal Injury Claims Management business. Our mission is to provide exceptional support to injured workers during their return-to-work journey.Job OverviewWe are seeking a skilled Case Manager to join our team in Melbourne. This permanent, full-time position offers the opportunity to make a positive impact...


  • Melbourne, Victoria, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    About the RoleWe are seeking a highly skilled Customer Service Specialist to join our team in Melbourne, VIC. As a key member of our Claims Team, you will be responsible for managing a portfolio of workers' compensation claims and providing exceptional customer service to injured workers.Key ResponsibilitiesComplete a comprehensive 8-week training program to...


  • Melbourne, Victoria, Australia Haylo People Full time

    About Haylo PeopleWe are a specialist recruitment agency supporting the Personal Injury and Insurance industries. Job OverviewThis is a temporary assignment with the view of becoming a permanent full-time role with a requirement to work full time in an office based in Western Suburbs of Melbourne. The successful candidate will support a portfolio of...


  • Melbourne, Victoria, Australia Employers Mutual Management Pty Ltd Full time

    Employers Mutual Management Pty Ltd is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey.We continue to experience growth, with over 4,000 dedicated employees across the country.Our diverse team fosters a learning culture...

  • Claims Manager

    3 weeks ago


    Melbourne, Victoria, Australia Employers Mutual Management Pty Ltd Full time

    About UsEmployers Mutual Management Pty Ltd is a leading provider of workers' compensation and personal injury claims management services. Our mission is to deliver exceptional support to injured workers and employers, facilitating successful return-to-work outcomes.

  • Claims Case Manager

    4 weeks ago


    Melbourne, Victoria, Australia Employers Mutual Management Pty Ltd Full time

    About the RoleWe are seeking a skilled Claims Case Manager to join our team based in Melbourne and Regional Victoria. As part of our diverse team, you will play a vital role in making a positive impact on someone's life every day.Job SummaryThis is a permanent, full-time position based in Melbourne – Doncaster, Warrandyte, Croydon, Ringwood, Ferntree...


  • Melbourne, Victoria, Australia Aon Full time

    About AonAon is a global leader in risk management, insurance and reinsurance brokerage, and human resources consulting. We help our clients make better decisions about risk and capital.With over 50,000 employees in 120 countries, Aon has the scale, expertise and resources to help our clients navigate even the most complex risks.Job DescriptionWe are seeking...


  • Melbourne, Victoria, Australia Gallagher Full time

    OverviewGallagher Bassett is a leading provider of workers' compensation solutions. We're seeking an experienced Claims Expert and Mentor to join our team.What You'll DoProvide technical and legislative claims expertise, leveraging your knowledge of Workers Compensation legislation to review and endorse claims decisions.Liaise with legal parties on disputes,...