Ecommerce Operations Specialist: Digital Transaction Manager

3 days ago


Homebush, Victoria, Australia people2people Full time

The company, a renowned brand in the electronics industry, is seeking an Ecommerce Operations Specialist to join their team at the Sydney Olympic Park Office.

About the Role

This role involves managing the company's service agents' Ecommerce Operations ledgers, collections, reconciliations, and credits. The primary function of the role requires an individual to work 4 days in the office and 1 day remotely.

Key Responsibilities
  • Manage Direct to Consumer (D2C) transactions on E commerce & online related accounts with their corresponding Payment Gateways.
  • AR management: Allocate the daily settlement fund from Payment Gateway providers to the BPO (Outsourced IBM team).
  • Daily ledger review on E commerce account and associated Payment Gateway accounts to identify abnormal posting.
  • Provide System and testing support for all online portal projects. Collaborate with internal and external stakeholders, such as Process Innovation, E commerce, business units, regional, and HQ teams.
About You

To be successful in this role, you will have:

  • Experience in an ecommerce business unit (preferable FMCG).
  • Advanced reconciliation experience.
  • Backend System experience (SAP, Hybris, Payment gateway).
What We Offer

In addition to a competitive salary, we offer:

  • Generous discount on company products.
  • Access to discounts and special promotions with retail partners.
  • Access to wellbeing platform.
  • Heavily discounted gym membership.
  • Onsite parking.

With over 18 years of experience in Australia, New Zealand, and the United Kingdom, people2people is an award-winning recruitment group and HR solutions provider. Our team is dedicated to delivering exceptional results and fostering a positive work environment.



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