Ecommerce Operations Specialist

1 week ago


Homebush, Victoria, Australia people2people Full time
About the Role:

This Ecommerce Operations Specialist position is available within our Accounts Receivable department, based at our Sydney office. The primary function of the role is to manage Ecommerce Operations ledgers, collections, reconciliations, and credits. The individual will work 4 days in the office and 1 day remotely.

Key Responsibilities:
  • Manage Direct to Consumer (D2C) transactions on E commerce & online related accounts with their corresponding Payment Gateways.
  • AR management.
  • Manage BPO (Outsourced IBM team) team to allocate the daily settlement fund from the Payment Gateway providers.
  • Daily ledger review on E commerce account and associated Payment Gateway accounts to identify abnormal posting.
  • Provide System and testing support for all online portal projects. Working with various internal and external stakeholders, e.g. Process Innovation, E commerce, business units, regional and HQ teams.
Requirements:
  • Experience in an ecommerce business unit (preferable FMCG).
  • Advanced reconciliation experience.
  • Backend System experience (SAP, Hybris, Payment gateway).
What We Offer:
  • Generous discount on company products.
  • Access to discounts and special promotions with retail partners.
  • Access to wellbeing platform.
  • Heavily discounted gym membership.
  • Onsite parking.


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