Customer Service Advocate

3 weeks ago

Sydney, New South Wales, Australia People2People Full time

We are seeking a skilled Customer Service Representative to support the Customer Service Team at People2People.

As a key member of this team, you will be responsible for providing exceptional customer service, working closely with internal divisions, and resolving open orders and driving sales.

About the Role:

  • Process customer orders and record relevant information on our database.
  • Contact customers to resolve issues with outstanding Purchase Orders.
  • Collaborate with the Open Orders team to drive sales and resolve open orders.

About You:

  • Excellent customer service skills, with the ability to communicate effectively with customers.
  • Experience in a fast-paced, high-volume work environment.
  • Strong attention to detail and ability to ensure accurate information is provided to customers.
  • A passion for process improvement and team collaboration.
  • Strong initiative and ability to work autonomously.

This is a Monday-Friday role, 9am-5pm, with a blend of in-office and work-from-home days. As this role is for a minimum of 12 months, you must have full working rights in Australia.

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