Customer Experience Specialist Trainee

1 month ago


Melbourne, Victoria, Australia inchcape Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist Trainee. As a key player in our customer-centric team, you will have the opportunity to learn and develop the skills needed to deliver exceptional customer experiences.

Key Responsibilities
  • Master product knowledge to deliver engaging and informative demonstrations to customers.
  • Build strong customer relationships by clearly explaining product benefits and anticipating needs.
  • Provide exceptional support through answering questions about vehicles, products, and financial services.
  • Assist with test drives, delivery, and sales documentation, ensuring a smooth customer experience.
  • Utilize web-based systems to keep customer information accurate and support the sales process.
Why Join Us?

Inchcape offers a range of benefits to its employees, including thorough and ongoing training, career and development opportunities, a supportive team environment, and additional days off. We foster a positive and supportive team culture and thrive on working well together.

About You

To be successful in this role, you will have a strong interest or experience in sales, retail, and/or the automotive industry. You will also possess exceptional customer service skills, proficient computer skills, and strong written and verbal communication skills.

We are committed to providing a dynamic and supportive work environment that allows you to grow and develop your skills. If you are passionate about delivering exceptional customer experiences and eager to start your career in the automotive industry, we encourage you to apply for this exciting opportunity.



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