Customer Experience Specialist
1 month ago
Hub Australia is seeking a skilled and enthusiastic individual to join our team as a Customer Experience Specialist. This dynamic role will provide exceptional experiences for our members and guests, showcasing the best of our hospitality and customer service skills.
Main Responsibilities- Create tailored experiences for members and guests, ensuring seamless interactions and memorable moments.
- Manage daily inquiries, booking requests, and correspondence, providing prompt and accurate responses.
- Develop and implement creative beverage offerings, driving sales and enhancing the overall cafe experience.
- Contribute to event planning and execution, delivering exceptional results and exceeding guest expectations.
- Conduct regular inventory checks, ensuring our spaces are always stocked and prepared for members.
- Support daily operations, including opening and closing procedures, and maintaining a clean and organized workspace.
- At least 2 years of experience in customer-facing roles, preferably in hospitality, retail, or a similar service-oriented sector.
- Proven barista experience in a fast-paced environment.
- Strong customer-centric mindset, adapting to guest needs and preferences.
- Excellent problem-solving skills, maintaining a positive and solution-focused attitude.
- Exceptional interpersonal skills for engaging with members, staff, and stakeholders.
- Proficient multitasking abilities, maintaining focus and productivity in a dynamic environment.
- Genuine passion for building relationships, with a strong ability to bring warmth to every interaction.
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Customer Experience Liaison
4 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeJob DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...
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Real Estate Support Specialist
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Melbourne, Victoria, Australia Commercial-RTA-Customer Experience Full timeAbout the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...
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Customer Experience Coordinator
3 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeRole OverviewWe are seeking an experienced customer service professional to join our team as a Customer Engagement Associate.
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Senior Product Strategist for Digital Experience
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Melbourne, Victoria, Australia Intrepid Experience Full timeCompany OverviewAt Intrepid Travel, we're a team of passionate individuals dedicated to creating life-changing experiences for our customers. As a certified B Corp, we prioritize sustainability and social responsibility in everything we do.SalaryWe offer a highly competitive salary of $150,000 - $200,000 per annum, depending on experience, as well as a range...
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Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Sportscraft Full timeAbout the RoleAs a Customer Experience Specialist, you will be responsible for delivering exceptional customer-focused service and ensuring seamless transactions in our store. You will report to the Store Manager/Assistant Store Manager and work closely with the team to achieve sales targets and maintain the highest levels of store presentation.
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Customer Portfolio Manager
3 weeks ago
Melbourne, Victoria, Australia BOQ Specialist Full timeAbout the OpportunityWe are seeking an experienced Customer Portfolio Manager to join our team at BOQ Specialist. In this role, you will be responsible for managing a diverse portfolio of customers, with a focus on customer retention and growth.
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Customer Experience Specialist
1 month ago
Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full timeAbout the RoleWe are seeking a Customer Experience Specialist to deliver exceptional service to our customers, understanding their needs and circumstances to find the right solutions. You will work in a dynamic environment, moving between front-of-house concierge, finding solutions and educating customers, as well as providing consumer lending and other...
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Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Woolworths Full timeWe're looking for a Customer Experience Specialist to join our team at Woolworths Supermarkets.Key Responsibilities:Picking fresh products for our customers who shop onlineProviding exceptional customer service and ensuring a seamless shopping experienceWorking effectively as part of a team to meet sales targets and exceed customer expectationsAbout the...
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Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Telstra Full timeJob SummaryWe are seeking a skilled Customer Experience Specialist to join our team in Melbourne North.This is a fantastic opportunity to provide exceptional customer experiences by activating and assuring telecommunications / technology products and services, in the home and/or business.You will work independently to deliver seamless service rectification...
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Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Travel + Leisure Co. Full timeWe're looking for a motivated and detail-oriented Customer Experience Specialist to join our team at Travel + Leisure Co.Company OverviewAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club, and Sports...
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Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Hudson Australia Full timeWe're seeking a skilled Customer Experience Specialist to join our team in Melbourne. As a key member of our customer-facing team, you'll be the first point of contact for customers seeking assistance with their accounts.In this role, you'll have the opportunity to make a real impact by helping customers unlock benefits and providing solutions to improve...
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Customer Experience Specialist
3 weeks ago
Melbourne, Victoria, Australia Tal Services Limited Full timeJob DescriptionWe are seeking a Customer Experience Specialist to join our team at Tal Services Limited.About the RoleThis is an exciting opportunity to work in a fast-paced environment where you will be responsible for delivering exceptional customer experiences via telephony and online platforms.Your Key ResponsibilitiesTele Underwriting and Interviews:...
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Customer Experience Specialist
3 weeks ago
Melbourne, Victoria, Australia Seed Heritage Full time**About Seed Heritage**We elevate the everyday with our beautiful design and modern Australian perspective. Our collections centre on timeless pieces that last for years, and we now reach a global audience with over 200 stores across Australia, New Zealand, Hong Kong, and Singapore.**Our Culture**We value family, friends, and moments together, reflecting...
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Telephony Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Tal Services Limited Full timeJob SummaryWe are seeking an experienced Telephony Customer Experience Specialist to join our team at Tal Services Limited. This role involves delivering exceptional tele service experiences to our customers across various business units.
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Customer Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia Liberty Financial Group Full timeAbout LibertyWe're a financial services business on the move, looking for talented individuals who share our passion for delivering exceptional customer experiences. Our mission is to champion free thinking and help people get financial.The OpportunityAs a Customer Experience Specialist with Liberty Financial Group, you'll play a key role in providing...
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Customer Experience Specialist
3 weeks ago
Melbourne, Victoria, Australia People's Choice Full timeAbout the RoleWe are seeking a skilled Member Relationship Consultant to join our team in Melbourne. As a key member of our branch, you will be empowered to deliver exceptional customer experiences and build strong relationships with our members.The successful candidate will have the opportunity to specialise in personal loans, credit cards, and insurance,...
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Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia T2 Tea Full timeWe are seeking a Customer Experience Specialist to join our passionate team at Highpoint.This is a fixed term casual role from 28 October 2024 until 20 January 2025, covering the busy Christmas period.About the RoleDeliver world-class customer service experience to every customer.Become a tea and brewing expert by continually expanding your knowledge of...
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Airport Customer Experience Specialist
4 weeks ago
Melbourne, Victoria, Australia Virgin Australia Full timeAt Virgin Australia, we're seeking experienced professionals to join our team as Airport Customer Experience Specialists in Melbourne Airport.We're a dynamic airline that thrives on innovation and excellence. As an Airport Customer Experience Specialist, you'll play a vital role in delivering exceptional guest experiences, from check-in to departure.Your key...
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Customer Service Experience Specialist
2 weeks ago
Melbourne, Victoria, Australia Laminex Australia Full timeWe're seeking a Customer Service Experience Specialist to join our engaging team at Laminex Australia in Tullamarine.This role offers endless opportunities for career growth, with a supportive company culture that values people and development. Secure your future with us and take on the challenge of delivering exceptional customer experiences.As a Customer...
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Customer Experience Transformation Specialist
2 weeks ago
Melbourne, Victoria, Australia Dental Corporation Full timeAbout BupaBupa is an international healthcare group committed to helping people live longer, healthier, happier lives. With over 70 years of experience, we strive to make a better world by delivering high-quality health and care services.Job OverviewWe are seeking a Customer Experience Transformation Specialist to join our Melbourne office for a 12-month...