Business Development Representative
6 days ago
**Job Type:** Sales & Business Development
**Location:** Brisbane
**Job Duration:** 12 months
Job SummaryWe are seeking a highly motivated and experienced Business Development Representative to join our team at Virgin Australia Airlines. As a key member of our sales team, you will be responsible for driving revenue growth and developing new business opportunities.
Key Responsibilities- Meet and exceed sales targets while driving revenue growth and enhancing revenue quality within the SME Business Flyer program.
- Actively pursue leads and close sales to boost revenue from existing customers.
- Contribute to the creation of a comprehensive revenue development strategy for the SME Business Flyer program.
- Consistently achieve daily call volume targets to maintain strong client engagement.
- Collaborate with team members to ensure all tasks are completed within SLA timelines, supporting team revenue and customer service objectives.
- Develop and implement a customer engagement strategy, with support from your manager and team.
- Handle all customer interactions with professionalism, ensuring a positive and seamless customer experience.
- Accurately assess customer needs during consultations, offering tailored solutions and expert advice.
- Ensure all provided information is clear, precise, and accurate.
- Maintain in-depth knowledge of all Virgin Australia products to effectively assist and advise customers.
- The ability to work with minimal supervision and effectively prioritize.
- Strong commercial influencing and stakeholder management skills.
- Proven experience in negotiating in a competitive environment.
- Excellent people skills and proven ability to build and maintain good relationships with colleagues, business partners, and customers.
- Sound knowledge of fares and ticketing and/or revenue management principles.
- Ability to coach, develop, and support internal stakeholders to achieve company objectives and foster a culture of continuous learning and development.
- Discounted flights for you and your loved ones.
- One of Brisbane's most admired head office locations, with a rooftop restaurant and onsite gym.
- Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide.
- Cheaper hospitality, retail, technology, beauty, and wellness services.
- A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life.
- 'Dress for Your Day' – enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.
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