Strategic Partner Alliance Manager

3 days ago

Sydney, New South Wales, Australia ServiceRocket Full time
About the Role

G'day At ServiceRocket, we're on a mission to be the single most reliable partner in the acceleration of our customers' growth. As a Partner Success Manager, you'll play a critical role in achieving this goal.

Your Responsibilities

As a Partner Success Manager, you'll be responsible for building and maintaining strong relationships with our partners. Your key objectives will include:

  • Owning and maintaining a cadence of communication with assigned partners and targeted roles in their go-to-market teams.
  • Being attentive to partner goals and identifying opportunities for accelerating alignment and growth.
  • Developing and executing partner success plans, including lead generation activities and tracking key metrics to ensure adoption and success.
  • Working closely with sales management to maintain success plans for partners and track towards a plan.
  • Managing partner perception of and sentiment toward ServiceRocket, helping them to understand our commitment and high level of execution.
What We're Looking For

We're seeking a highly motivated and results-driven individual with a strong background in customer success, partner success, business development, or account management. Your ideal profile should include:

  • A minimum of 5 years of experience in a related field.
  • A strategic understanding of partner ecosystems and go-to-market strategies.
  • Excellent verbal and written communication, presentation, and negotiation skills.
  • Proficiency in CRM and marketing automation tools.
  • A data-driven approach to analyzing partner performance metrics.
What We Offer

As a Partner Success Manager at ServiceRocket, you'll have the opportunity to work with a diverse range of partners and stakeholders, develop your skills in a dynamic and fast-paced environment, and contribute to the growth and success of our business. If you're passionate about building strong relationships and driving business growth, we'd love to hear from you

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