Customer Value Specialist

1 week ago


Blacktown, New South Wales, Australia Dental Corporation Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Value Specialist. As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and driving business growth.

Key Responsibilities
  • Provide Personalized Recommendations: Offer individualized health and wellbeing product recommendations to customers, highlighting the value and benefits of these products.
  • Develop Business Relationships: Foster relationships with the wider community to promote the Bupa brand and products, and acquire new members.
  • Assist Existing Members: Support existing Bupa members with their day-to-day transactions, ensuring they understand the full value of their health insurance product.
  • Identify and Address Concerns: Provide solutions to any identified concerns or needs, and educate members on all the benefits they can access.
What You'll Enjoy

We offer a supportive and collaborative work environment, with opportunities for career development and growth. Our comprehensive global health and wellbeing program, Viva Healthier and Happier, provides health benefits for all employees, and we offer dedicated training and support to help you excel in your role.

Requirements
  • Full-Time Permanent Position: 38 hours per week, including some Saturdays on a rotating roster.
  • Background Check: All applicants will be required to complete a background check, including a police check.


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