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Customer Value Specialist

2 months ago


Blacktown, New South Wales, Australia Dental Corporation Full time
About the Role

This is a unique opportunity to join our team as a Customer Value Specialist, where you will play a key role in delivering health solutions and claim resolutions that are meaningful to our customers.

Key Responsibilities
  • Provide individual recommendations of the most suitable health and wellbeing products based on customer needs, showcasing the value and benefits of these products for easy decision making.
  • Work within the wider community to develop business and community-based relationships that promote the Bupa brand and products and the acquisition of new members.
  • Assist existing Bupa members in their day-to-day transactions.
  • Ensure customers understand the full value of their health insurance product.
  • Provide solutions to any identified concerns or needs.
  • Educate members on all the benefits they can access.
About Us

We are a leading healthcare company that is committed to helping people live longer, healthier, happier lives. We believe in being good people and helping others whenever we can, and we are looking for like-minded individuals to join our team.

What We Offer
  • A supportive and collaborative work environment.
  • Opportunities for career development and growth.
  • A comprehensive global health and wellbeing program for our employees.
  • Access to classroom training, e-Learning, and on-the-floor product knowledge training.
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to build strong relationships with customers and colleagues.