Customer Value Expert

21 hours ago


Blacktown, New South Wales, Australia Dental Corporation Full time
About the Role

We're seeking a skilled professional to join our team as a Customer Value Specialist. In this role, you'll be responsible for delivering exceptional customer experiences and promoting our health solutions.

Key Responsibilities
  • Provide personalized recommendations for health and wellbeing products to customers, highlighting their benefits and value.
  • Develop business and community relationships to promote our brand and products, driving customer growth and acquisition.
  • Assist existing customers with day-to-day transactions, ensuring they understand the full value of their health insurance product.
  • Identify and address customer concerns, providing solutions and educating them on available benefits.
What You'll Enjoy

We're committed to supporting our people's health, wellbeing, and futures. Our comprehensive global health and wellbeing program, Viva Healthier and Happier, offers benefits for all employees, regardless of role. You'll have access to training, development opportunities, and a supportive team environment.

As a Customer Value Specialist, you'll have the autonomy to grow and develop in your role, with dedicated support from our Store Managers and access to our state-of-the-art knowledge base, Know-It.

Our Commitment to Equality

We're an equal opportunity employer, committed to ensuring equality in recruitment, development, retention, and promotion of staff. We welcome applications from diverse backgrounds and encourage people from all walks of life to join our team.


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