Claims Specialist

2 days ago


North Sydney Council, Australia CHUBB Full time

Chubb is a world-leading insurance company with operations in 54 countries and territories. We provide commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

We are seeking an experienced Claims Specialist to join our team. This role will be responsible for managing a portfolio of claims for Personal Lines insurance, analyzing first reports to determine the nature of loss, coverage provided, and scope of damage.

The successful candidate will have a tertiary qualification and excellent investigation techniques, written and verbal communication skills related to claims handling, insurance contracts, legal requirements and regulations, damage and/or loss evaluation, negotiation skills, litigation procedures, reserving skills, and Chubb's claim philosophy.

This is a 12-month fixed-term contract, offering a competitive salary of $80,000-$110,000 per annum, depending on experience.

As a Claims Specialist at Chubb, you will have the opportunity to work in a dynamic and agile environment, participate in continuous development throughout your career, both locally and globally.

Key responsibilities include:

  • Managing a portfolio of claims for Personal Lines insurance
  • Analyzing first reports to determine the nature of loss, coverage provided, and scope of damage
  • Assessing claims in accordance with Chubb's service level and quality requirements and the General Insurance Code of Practice
  • Communication by telephone and written correspondence to brokers, claimants, and others as required
  • Promptly and properly documenting all developments on claim workstation file
  • Taking part in Claim Department and company-wide training as required

Additional benefits include flexible working arrangements, education assistance, dress-for-your-day every Friday, promotion of health and wellbeing, and the option to enroll in the Chubb Limited discounted stock purchasing scheme.



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