Claims Management Specialist

7 days ago


North Sydney Council, Australia Gallagher Full time

About Us

Gallagher, a global leader in insurance broking, risk management and consulting, employs over 53,000 people worldwide across more than 130 countries. We pride ourselves on being a socially responsible and ethical organisation through our Shared Values, The Gallagher Way.

Recognised as one of Insurance Business Australia's Top Insurance Employers and Forbes' Best Employer for Women, we are committed to excellence in everything we do.

About the Role

This is an exciting opportunity for a Claims Management Specialist to join our team, reporting directly to the National Claims Manager. As a key member of our team, you will be responsible for managing a wide range of Financial Lines claims with both market and client-facing responsibilities.

You will work closely with our clients and stakeholders to provide exceptional claims service, negotiate disputes, and develop effective working relationships across the business.

About You

  • A qualified lawyer with minimum 2-3 years PQE (desired) or someone with considerable experience in managing Financial Lines claims;
  • Experience in management of Financial Lines Claims or litigation;
  • Strong communication skills with a focus on technical claims management and advocacy of complex claims, including drafting claims submissions;
  • Effective stakeholder management and ability to communicate and negotiate difficult disputes;
  • Developing effective working relationships and influencing skills to work across the business;
  • An understanding of insurance products and markets, particularly in Financial Lines;
  • Operational compliance in the Insurance Broking industry (highly advantageous).

What We Offer

We offer a competitive salary of $120,000 - $150,000 per annum, depending on experience, plus excellent benefits and career development opportunities, including tuition assistance, career development and training, wellbeing offerings, employee assistance program, additional weeks' lifestyle leave, Gallagher Rewards for discounts at 350+ major retailers, Employee Stock Purchase Plan, paid volunteering days, and salary sacrificed superannuation options.



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